Collector - July/Aug 2021 - 23

A Closer Look:
Kevin Baich
Age: 62
Position: Vice president of Day Knight & Associates in Ballwin, Missouri
Family: Wife Denise, and daughters Lindsey, 32, Kimberly, 24, and Kelsey, 22
ACA Achievements: Scholar designation; Missouri Collectors Association treasurer
Elected to ACA Board of Directors: 2016
ACTION AND
ADVOCACY
Day Knight & Associates
joined ACA almost
as soon as the company
opened its doors.
Denise got involved
quickly, attending
association events and
serving on the Missouri
Collectors Association
board in multiple roles,
including president,
as well as on ACA's Council of Delegates.
Today she participates in ACA's
Financial Literacy Committee.
" Denise had a good relationship with
[fellow Missouri Unit member] Roger
Weiss, and she would constantly tell me
that the two of us would hit it off. She told
both of us that for years. When we finally
met, we discovered she was right and we
are good friends to this day, " Baich said.
" Once I had a comfort level and knew more
people within the industry and association,
I got more involved. It wasn't something
I intended or aspired to do, it just happened
organically. "
Baich has chaired and served on several
ACA committees, including ACA's Membership,
Judicial and Budget and Audit
committees. He has earned ACA's Scholar
designation and served on the board of the
Missouri Collectors Association, including
several terms as unit treasurer.
He was elected to ACA's board in
2016. He was also elected association
treasurer in 2019 and incoming president
the following year.
" As a board member, he's thoughtful and
deliberate, " said Weiss, who is president and
chief operating officer of CACi in St. Louis,
and served as 2019/20 president of ACA.
" He's also brave to voice his thoughts even
if it's not a popular opinion to discuss, and
he's open minded enough to have his opinion
impacted by what people contribute to
the conversation. "
That spirit of constructive debate serves
him well as a passionate advocate for the
ARM industry. Over the years, Baich has
developed relationships and met personally
with various members of Congress to explain
the Catch-22 that collectors face when
leaving voicemails for consumers. He also
discussed the impact of the Telephone Consumer
Protection Act requirements on the
ARM industry and the need for reform by
the Federal Communications Commission.
" I went to my first Washington Insights
Fly-In about six years ago, and it was then
that I realized that nobody else is telling
our story, " Baich said. " We'd meet with
these legislators and they would have no
idea what's going on in our industry. Right
after that I decided I had to be involved in
advocacy. I want to inform our representatives
about how we help consumers solve
problems, how we help small businesses and
how we impact the whole economy. "
The numbers bear this out. ARM
firms collected nearly $102.6 billion in
debt in 2018, according to a Kaulkin
Ginsberg study commissioned by ACA.
Total net debt returned to creditors
amounted to nearly $90.1 billion, which
represents roughly $706 in savings per
U.S. household.
For many, advocacy starts at home, which
is why Baich would like to see more members
get involved in their state or regional
units.
" I know most state units didn't meet in
person last year because of the pandemic,
and that concerns me because sometimes
that's the only outreach smaller agencies
get to meet peers and learn and network, "
Baich said. " I definitely want to ensure that
our state units continue to thrive, and I'd
like to try to get more people involved in
the association, especially younger people
in the next generation. I'm going to do
everything I can to make sure people are
volunteering and getting involved. "
Purcell anticipates that Baich will
approach this initiative the same way he
approaches all challenges: carefully.
" He's very strategic that way in terms
of how he thinks two, three, four moves
ahead, " Purcell said. " That's how he plays
chess, but that's also how he approaches
things in his business, in his personal life
and definitely in his ACA responsibilities. "
Weiss agreed with this assessment, adding
that Baich's calm demeanor will make him a
phenomenal ambassador for the association.
" He's got an incredible lighthearted sense
of humor that allows him to maintain a
balanced approach to all issues, " Weiss
said. " He doesn't make brash decisions. He
thinks through everything from every perspective
he can imagine, and that's why I'm
excited to have him lead our association. "
Anne Rosso May is ACA International's
communications director and
editor-in-chief.
JULY/AUGUST 2021
23

Collector - July/Aug 2021

Table of Contents for the Digital Edition of Collector - July/Aug 2021

Collector - July/Aug 2021 - Cover1
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