Collector - July/Aug 2021 - 22

Quality Management System
Write it.
Do it.
Check it.
Improve it.
A certification
designed to:
» Form a foundation for
RFPs, licensing, regulators
and industry certifications
» Create efficiency
and consistency for
staff and clients
» Develop
accountability to
higher standards
» Make continuous
improvements
across all practices
Build strong business
practices people trust.
Visit www.acainternational.org/
education/blueprint to learn more
about certifying your company.
Questions for ACA's
New President
What's something you've failed at?
I've had plenty of business failures. For
example, we've lost clients. But every
failure leads to some knowledge. I'm not
afraid to fail.
What's something about you
people might not know?
I was offered a position with the FBI in
Washington, D.C., after high school. I had
an interest in law enforcement at the time.
I went through all the interviews, got fingerprinted
and everything, but ultimately I
turned the job down.
Another thing is that I'm a Seinfeld aficionado.
I can quote from just about any episode.
I've seen them all, multiple times, and it's
my favorite TV show of all time.
What do you do when you're not
working?
I recently took up golf again after a 25-year
break. I like to read nonfiction and political
books. One book I recommend is Decision
Points by George W. Bush. It outlines how
he made decisions throughout his presidency.
I also enjoy bloody marys-making
them might even be more fun than drinking
them. On Sunday mornings, we'll have
a nice bloody mary and get creative with
the ingredients: shrimp, pickles, you name
it. No two are ever the same, but they're
always good.
22
acainternational.org
http://www.acainternational.org/education/blueprint http://www.acainternational.org/education/blueprint http://www.acainternational.org

Collector - July/Aug 2021

Table of Contents for the Digital Edition of Collector - July/Aug 2021

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