Collector - July/Aug 2021 - 14

News
JULY
FDCPA Essentials for the
ARM Industry
TECH TIP
ADVOCATE
QUICK TAKES
FACT FINDER
CALENDAR
IAF
AUGUST
Writing Eff ective Policies
and Procedures
Practice writing samples using defi ned
guidelines, plus get take-home tools to
jumpstart development of this critical
element of the compliance lifecycle.
9:30 a.m. - 11 a.m. CST; online training
9
Ethical & Professional Collections
Review principles of business ethics
and learn to integrate ACA's Code of
Conduct in your company's mission,
values and compliance program.
9:30 a.m. - 11 a.m. CST; online training
12-14
Learn about consumers' rights and your
responsibilities under the FDCPA.
Th is course is required for several
ACA designations.
Noon - 1:30 p.m. CST; online training
23
ACA International's Annual
Convention & Expo
ACA's team is excited for this in-person
event featuring education, networking
and business solutions as well as
important industry updates.
Caesars Palace Las Vegas, Las Vegas
28-30
ACA Trainer Specialist Designation
Workshop: Th e Reg F Spotlight
Become an ACA Trainer Specialist and
receive ACA's training kit to use for
onboarding, featuring a spotlight on
the Reg F requirements.
Noon - 1:30 p.m. CST each day;
online training
2-6
Data Security & Privacy 2
Explore tactics for managing the security
of your company's data in an era of
mobile devices that are both companyissued
and employee-owned.
9:30 a.m. - 11 a.m. CST; online training
This is just a snapshot of our upcoming events. For the most up-to-date information, visit
www.acainternational.org/events.
DESIGNATION EXPRESS: YOUR FAST
TRACK TO EARNING ACA CREDENTIALS
Th e Designation Express program makes it easy to advance your career in
the accounts receivable management industry.
Courses required for ACA's professional designations are scheduled in a weekly
Monday/Wednesday/Friday series from 9:30-11 a.m. CST. Each course can either
be paid for individually or accessed through the purchase of the Training Zone pass.
Every week there are new education off erings from ACA. To make it easier to
know what's coming up, classes are typically scheduled on specifi c days or weeks.
MONDAY/WEDNESDAY/FRIDAY
Core courses, which present the
fundamental principles of collection
industry compliance and business
management. Core courses are also
the building blocks to earning ACA
designations and certifi cations.
TUESDAY/THURSDAY
Hot Topic seminars, which include timely
and relevant presentations on the latest
issues, rules and regulations that aff ect
your ARM industry business.
WEDNESDAY
Th e ACA Huddle, a members-only
free weekly update on both federal
and state legislation and regulation
changes, followed by a presentation
on other operations, compliance
or advocacy topics.
SECOND WEEK OF THE MONTH
Professional Collection Specialist
(PCS) Designation courses, for
training in ethical and compliant
collection practices.
SECOND WEEK OF THE MONTH
Trainer Specialist Program
(TSP) Designation courses, a
designation that allows you to
teach ACA's Core courses at
your own organization.
THIRD WEEK OF THE MONTH
Blueprint events for agencies to
earn ACA's Quality Management
System certifi cation.
Midwest Collection Conference
Join the Kansas and Missouri
Units for their annual meeting.
dfrank@creditbureauservicesinc.com
9-11
15-17
14
acainternational.org
http://www.acainternational.org/events http://www.acainternational.org

Collector - July/Aug 2021

Table of Contents for the Digital Edition of Collector - July/Aug 2021

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