Collector - April 2021 - 18

TECHNOLOGY

CORPORATE
CYBERSECURITY
INVESTMENTS SINCE THE
START OF THE PANDEMIC

Q

As you have shifted to working
from home, did your employer
introduce any new security policies
in the following areas?

VIDEO CONFERENCING
46%
46%
8%

Yes
No
Not sure

MANAGING PERSONAL
IDENTIFIABLE
INFORMATION
42% ...... Yes
53% ...... No
5% ........ Not sure

DATA/FILE SHARING
32% Yes
58% No
10% Not sure

EMAIL/MESSAGING
SERVICES
31% ...... Yes
61% ...... No
9% ........ Not sure

COLLABORATION TOOLS
31% Yes
57% No
12% Not sure
Source: IBM Security Work From Home Survey with
responses from more than 2,000 newly working
remotely Americans.

18

to an increase in security incidents between
March and July 2020.
The biggest risks to your organization
stem from social engineering attacks
and inadequate security measures. Some
ARM companies may have a hodgepodge
of security tools and limited staff or
coordination among these tools to protect
them end to end. Other added concerns
include not properly locking down the
devices remote workers use or failing to
conduct in-depth security training for
employees, said Brian McManamon, CEO
and president of TECH LOCK Inc.
We'll explore some tools and strategies
to help you keep your data safe no matter
where your employees are working.

TECHNOLOGY-BASED SECURITY
When the pandemic first hit, General
Credit Service sent more than half of its 27
employees home to work.
" We sent them with phones, two monitors,
the connection to the server, and a small
thin client that remotes into our server at the
corporate office, " said Rick O'Callahan, vice
president of General Credit Service. " There's
no data or anything stored on it. There's no
access to the device via USB or any way for
them to get information from our server
outside of their normal needs, which are
based on the guidelines we've set with their
specific user login. "
He noted that many of these options
were not yet in place at the start of 2020,
but they evolved as the environment
required. The one piece of the puzzle
the company did have ready to go was
its remote desktop service (also known
as a terminal environment). This allows
General Credit Service employees to use
their home network connection to log in
remotely and see a virtual image of what's
on the server in the office.
" It would have been really hard to get
through this if we weren't in a terminal
environment where each person who leaves
the office essentially is connecting to our
server, " O'Callahan said. " If we just had
individual PCs and sent all those home
with documents on them, whether it's

letters or protected health information or
connections to hospital networks, I honestly
don't know how we would have been able to
do this. I'm sure there are people out there
that are in that environment who either
took a large risk to send people home with
their workstations or they went through a
lot of work to try to maintain the security of
those networks. "
To protect your data, employees
working remotely should be using a virtual
private network (VPN), virtual desktop
infrastructure or remote desktop service to
connect to your network with multifactor
authentication. Segment access on a needto-know basis and keep your system updated
with the latest security patches. You should also
conduct regular privacy and security audits.
" A big fear is that some aspect of the
employee's home network can make them
vulnerable, " said Adam Kujawa, a director
of Malwarebytes Labs. " For example, if
there is a house with one work-from-home
employee who has three kids all homeschooling now and a spouse who is also
working from home, they are likely all
going to use the same Wi-Fi. If that Wi-Fi
connection is compromised, or one of the
kid's computers gets infected with a worm,
that could result in a work system being
compromised and/or unauthorized access
to data or resources. "
Here's another thing to consider: Can
your antivirus solutions handle your remote
workforce?
Malwarebytes reported that many of the
attacks it saw last year targeting remote
workers were older, commercial threats.
" This means that using an antivirus
solution on users' home and remote work
systems is probably one of the best and
easiest ways to secure against the types of
attacks we're currently seeing in the wild, "
according to its report.
Endpoint security is critical when your
business is running outside of your normal
office. Employees' computers, laptops and/or
mobile devices are gateways to additional
security threats. McManamon pointed out
that newer endpoint detection and response
tools can use advanced malware detection

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Collector - April 2021

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