Collector - March 2021 - 9

FIRST-PERSON
INDUSTRYNEWS

COMMUNITY

Participate
in Collectors
Challenge Month

G

et ready. Collectors
Challenge, which
encourages employees
to have fun while raising
money to support the ACA
International Education
Foundation's initiatives,
kicks off on April 1. For
more information and to
download the Collectors
Challenge Toolkit, visit
www.acainternational.org/
about/collectors-challenge..
about/collectors-challenge

...LIKE QUICK
MANAGEMENT
CHECK-INS

ACA International Obituaries
JANE PANG
Jane Pang, who was vice presidentsecretary of Pacific Collections in
Honolulu, died Dec. 15, 2020, at the
age of 79.
Pang is survived by her husband,
Franklin Pang, who also worked at
Pacific Collections; son Mark Pang;
sisters Coleen Hatashita and Joy
Matsumura; and brother Brian Hirota,
according to a profile on Pang in the
Honolulu Star Advertiser. Read it here:
http://bit.ly/janepang.

EDWIN S. BURTIS
ACA International member Edwin S. Burtis
died Dec. 28, 2020, at the age of 90.
Burtis, IFCCE, was employed by
Merchants' Credit Guide Company in

COLLECTOR 03.21

Chicago from 1958 until his retirement
at age 80. He was the legislative chair for
the Illinois Collectors Association for
many years.
He co-authored the Illinois Collection
Agency Act that passed in 1979 and
served as chairman for the Collection
Agency Licensing and Disciplinary
Board for the state of Illinois for
15 years.
Burtis earned his International
Fellowship of Certified Collectors
designation in 1985 and received
ACA's Unit Leader of the Year Award
in 1989.
Burtis is survived by his sister Carol
Watkins and children Cleo Burtis (Jim
Comerford), Catherine Hart (Jeff ), Daniel
Burtis and Paul Burtis (Jane Dell).

After the work-from-home
shift last year, in addition to
all-staff monthly meetings,
which of course are online
now, we started doing
regular, 15-minute meetings
for just the vice presidents.
I feel like we're much
more in touch with each
other during these shorter
meetings because we're not
waiting a month to discuss
issues and brainstorm.
Instead of putting out fires
we are fixing things before
the fire ignites. We've been
very good at keeping them
short and useful. We have
an agenda and action
items so we stay on task,
and I think it's worked out
well. When you are face to
face, an hour-long meeting
can easily become an
hour and a half. But when
you are on Zoom, it saves
time because we all have
our computers in front of
us and can easily refer to
documents to show the
whole group.
- Irene Hoheusle, Account
Recovery Specialists Inc.

9


http://www.acainternational.org/about/collectors-challenge http://www.bit.ly/janepang

Collector - March 2021

Table of Contents for the Digital Edition of Collector - March 2021

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http://online.collector.com/collectormagazine/202103
http://online.collector.com/collectormagazine/202102
http://online.collector.com/collectormagazine/202101
http://online.collector.com/collectormagazine/202012
http://online.collector.com/collectormagazine/202011
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http://online.collector.com/collectormagazine/202009
http://online.collector.com/collectormagazine/202008
http://online.collector.com/collectormagazine/202007
http://online.collector.com/collectormagazine/202006
http://online.collector.com/collectormagazine/202005
http://online.collector.com/collectormagazine/202004
http://online.collector.com/collectormagazine/202003
http://online.collector.com/collectormagazine/202002
http://online.collector.com/collectormagazine/202001
http://online.collector.com/collectormagazine/201912
http://online.collector.com/collectormagazine/201911
http://online.collector.com/collectormagazine/201910/
http://online.collector.com/collectormagazine/201909/
http://online.collector.com/collectormagazine/201908/
http://online.collector.com/collectormagazine/201907/
http://online.collector.com/collectormagazine/201906/
http://online.collector.com/collectormagazine/201905/
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http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
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https://www.nxtbookmedia.com