Collector - November 2020 - 12

FYI

RETIREMENT

WORK

MEETINGS DURING THE PANDEMIC GOT SHORTER BUT MORE FREQUENT
In the weeks following stay-at-home orders and lockdowns this spring, the average
workday lengthened by 48.5 minutes and the number of meetings increased
by approximately 13%, according to a working paper published by the National
Bureau of Economic Research. It also found that the number of internal business
emails sent rose, as did meeting sizes.

Of retirees are still
saving for retirement.

10%
5%

8%

3%

Re Em
cip ail
ien
ts

5%

Em
a
Aft ils S
er en
Ho t
urs

20%

15%

Int Cha
ern ng
al e in
Em
ail
s

14%
M
At t e e t i n
en g
de
es

s
ng
eti
Me

39

%

13%

Av
e
of rage
Me Le
eti ng
ng th
s

20%

0%
-5%
-10%
-15%
-20%

Source: Synchrony Bank/Money.com

Source: National Bureau of Economic Research

73,000
U.S. small businesses had
closed permanently as of July 10.
Source: Yelp

CALLBLOCKING

ANALYSIS REVEALS LEGITIMATE CALLS ARE FREQUENTLY BLOCKED AND MISLABELED
Earlier this year, ACA International-in
conjunction with Number Sentry-gave the
Federal Communications Commission the first
comprehensive data outlining why call blocking and
labeling is a problem for the accounts receivable
management (ARM) industry. Number Sentry
evaluated more than 220,000 outbound calls
placed by 561 telephone numbers over a threeweek period and found that legitimate calls are
being blocked and mislabeled at alarming rates.
For every 1 million ARM calls made, approximately
213,000 will never be delivered to the consumer.

12

Lawful calls from legitimate
callers that were blocked.
Calls that were not blocked but
were nevertheless labeled.

24%
12.6%

25%
21%

Labeled calls that
were mislabeled.
Numbers that change
their labeled or blocked
status each month.

Source: Number Sentry

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector - November 2020

Table of Contents for the Digital Edition of Collector - November 2020

Collector - November 2020 - Cover1
Collector - November 2020 - Cover2
Collector - November 2020 - 1
Collector - November 2020 - 2
Collector - November 2020 - 3
Collector - November 2020 - 4
Collector - November 2020 - 5
Collector - November 2020 - 6
Collector - November 2020 - 7
Collector - November 2020 - 8
Collector - November 2020 - 9
Collector - November 2020 - 10
Collector - November 2020 - 11
Collector - November 2020 - 12
Collector - November 2020 - 13
Collector - November 2020 - 14
Collector - November 2020 - 15
Collector - November 2020 - 16
Collector - November 2020 - 17
Collector - November 2020 - 18
Collector - November 2020 - 19
Collector - November 2020 - 20
Collector - November 2020 - 21
Collector - November 2020 - 22
Collector - November 2020 - 23
Collector - November 2020 - 24
Collector - November 2020 - 25
Collector - November 2020 - 26
Collector - November 2020 - 27
Collector - November 2020 - 28
Collector - November 2020 - 29
Collector - November 2020 - 30
Collector - November 2020 - 31
Collector - November 2020 - 32
Collector - November 2020 - 33
Collector - November 2020 - 34
Collector - November 2020 - 35
Collector - November 2020 - 36
Collector - November 2020 - 37
Collector - November 2020 - 38
Collector - November 2020 - 39
Collector - November 2020 - 40
Collector - November 2020 - 41
Collector - November 2020 - 42
Collector - November 2020 - 43
Collector - November 2020 - 44
Collector - November 2020 - 45
Collector - November 2020 - 46
Collector - November 2020 - 47
Collector - November 2020 - 48
Collector - November 2020 - Cover3
Collector - November 2020 - Cover4
http://online.collector.com/collectormagazine/202012
http://online.collector.com/collectormagazine/202011
http://online.collector.com/collectormagazine/202010
http://online.collector.com/collectormagazine/202009
http://online.collector.com/collectormagazine/202008
http://online.collector.com/collectormagazine/202007
http://online.collector.com/collectormagazine/202006
http://online.collector.com/collectormagazine/202005
http://online.collector.com/collectormagazine/202004
http://online.collector.com/collectormagazine/202003
http://online.collector.com/collectormagazine/202002
http://online.collector.com/collectormagazine/202001
http://online.collector.com/collectormagazine/201912
http://online.collector.com/collectormagazine/201911
http://online.collector.com/collectormagazine/201910/
http://online.collector.com/collectormagazine/201909/
http://online.collector.com/collectormagazine/201908/
http://online.collector.com/collectormagazine/201907/
http://online.collector.com/collectormagazine/201906/
http://online.collector.com/collectormagazine/201905/
http://online.collector.com/collectormagazine/201904/
http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
http://online.collector.com/collectormagazine/201808/
http://online.collector.com/collectormagazine/201807/
http://online.collector.com/collectormagazine/201806/
http://online.collector.com/collectormagazine/201805/
http://online.collector.com/collectormagazine/201804/
http://online.collector.com/collectormagazine/201803/
http://online.collector.com/collectormagazine/201802/
http://online.collector.com/collectormagazine/201801/
http://online.collector.com/collectormagazine/201712/
http://online.collector.com/collectormagazine/201711/
http://online.collector.com/collectormagazine/201710/
http://online.collector.com/collectormagazine/201709/
http://online.collector.com/collectormagazine/201708/
http://online.collector.com/collectormagazine/201707/
http://online.collector.com/collectormagazine/201706/
http://online.collector.com/collectormagazine/201705/
http://online.collector.com/collectormagazine/201704/
http://online.collector.com/collectormagazine/201703/
http://online.collector.com/collectormagazine/201702/
http://online.collector.com/collectormagazine/201701/
http://online.collector.com/collectormagazine/201612/
http://online.collector.com/collectormagazine/201611/
http://online.collector.com/collectormagazine/201610/
http://online.collector.com/collectormagazine/201609/
http://online.collector.com/collectormagazine/201608/
http://online.collector.com/collectormagazine/201607/
http://online.collector.com/collectormagazine/201606/
http://online.collector.com/collectormagazine/201605/
http://online.collector.com/collectormagazine/201604/
http://online.collector.com/collectormagazine/201603/
http://online.collector.com/collectormagazine/201602/
http://online.collector.com/collectormagazine/201601/
http://online.collector.com/collectormagazine/201512/
http://online.collector.com/collectormagazine/201511/
http://online.collector.com/collectormagazine/201510/
http://online.collector.com/collectormagazine/201509/
http://online.collector.com/collectormagazine/201508/
http://online.collector.com/collectormagazine/201507/
https://www.nxtbookmedia.com