Collector - September 2020 - 35

BRIAN WATKINS

ROGER WEISS

DAVID WILLIAMS

Brian Watkins is owner and president of
Southern Oregon Credit Service Inc. in
Medford, Oregon. He started out in the
accounts receivable management industry in
1990 as a salesperson for Southern Oregon
Credit Service. In 2001, Brian and his wife
Denise purchased the company, and in
2020 acquired Fidelity Collection Service in
Hillsboro, Oregon. Most of their business is
third-party collections for financial services,
higher education, health care, government
and commercial businesses.
Watkins is a popular ACA Certified
Instructor. He is a two-time winner of both
ACA's Unit Leader of the Year Award and
Fred Kirschner Instructor Achievement
Award. He's earned ACA's Fellow,
Professional Collection Specialist, Scholar
and Trainer Specialist Program designations.
Watkins served on the ACA Holding
Company Board of Directors for five years
and was a member of the Governmental
Task Force. He has volunteered his time
to several ACA committees, including the
Blueprint Quality Management System
Committee; Southern Oregon Credit Service
achieved Blueprint (formerly known as
PPMS) certification in 2008.
Watkins is active in the Oregon Collectors
Association, serving two terms as president.
He served on ACA's Council of Delegates
and was elected to the board in 2020.

Roger Weiss, IFCCE, is president of CACi
in St. Louis, which has been a Blueprint
Quality Management System (formerly
known as PPMS) certified company since
2005.
Weiss began his career in 1992 as a
collection professional. He is also the
founder of The Collections Coach and
Patient Centric Collection Practices, which
provide performance consulting and webbased collection training services.
Having served as an ACA Certified
Instructor for more than a decade, Weiss
is an advocate for continuous industry
education at every level and regularly
presents at ACA's major conferences and
events. He was the 2014 recipient of ACA's
Charles F. Lindemann Certified Instructor
of the Year award and has been honored
with ACA's Fred Kirschner Instructor
Achievement Award.
Weiss was elected to ACA's board in
2014 and reelected in 2017. He served as
2019/20 ACA president. He is currently
participating in the board as a nonvoting,
ex-officio member. He believes the
association belongs to the members and
advocates tirelessly to ensure members
receive strong value from ACA.
Additionally, Weiss earned ACA's
Healthcare Collection Management, Fellow,
International Fellowship of Certified
Collection Executives, Professional
Collection Specialist, Trainer Specialist and
Scholar designations.

David Williams is president of Williams
and Fudge Inc. in Rock Hill, South
Carolina. He graduated from Presbyterian
College with a bachelor's degree in business
administration and management, and
joined Williams and Fudge in 2000,
progressively climbing the ladder.
Williams, a second-generation collector,
is an active member of the South Carolina
Collectors Association, having participated
in the unit's board in multiple roles,
including a term as president.
Williams joined ACA's Council of
Delegates in 2012 and was elected to the
board in 2018. He served as chair of ACA's
ACPAC Committee and was a valuable
member of ACA's Dues Task Force and
Advocacy Committee. He has earned
ACA's Professional Collection Specialist,
Fellow and Scholar designations. In 2018
he won ACA's Harry Strausser Jr. ACPAC
Ambassador Award and in 2010 he won
ACA's Kurt Swersky Award.
Williams chairs and serves on many
local boards as well, including the Rock
Hill Sports Commission, York Technical
College Foundation, Rock Hill Economic
Development Corporation and STEM
Development Foundation.

COLLECTOR 09.20

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Collector - September 2020

Table of Contents for the Digital Edition of Collector - September 2020

Collector - September 2020 - Cover1
Collector - September 2020 - Cover2
Collector - September 2020 - 1
Collector - September 2020 - 2
Collector - September 2020 - 3
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