Collector - September 2020 - 32

TINA HANSON

MICHAEL KLUTHO

CHRISTIAN D. LEHR

Tina Hanson, IFCCE, is executive vice
president/chief strategy officer of State
Collection Service Inc. in Madison,
Wisconsin. She has a bachelor's degree
in business from Nebraska Wesleyan
University.
Hanson is a longtime ACA Certified
Instructor, earning the Fred Kirschner
Instructor Achievement Award for teaching
more than 150 seminars. She has taught
internationally for the Australian Collectors
Association and attended ACA's Committee
of 100 event since 1997. She's served as a
Professional Practice Management System
instructor since 1999 and helped redevelop
the program this year, now called the
Blueprint Quality Management System.
Hanson has also earned ACA's Credit
and Collection Compliance Officer, Fellow,
International Fellowship of Certified
Collection Executives, Professional
Collection Specialist, Trainer Specialist and
Scholar designations. Most recently, Hanson
chaired ACA's Education and Development
Committee.
She has been awarded ACA's Kurt Swersky
Leadership Award, Member of the Year
Award and Charles F. Lindemann Instructor
of the Year Award.

Michael Klutho is a shareholder with the
Minneapolis law firm of Bassford Remele,
P.A. He earned a bachelor's degree in
biology from the University of MissouriColumbia, a master's degree in zoology
from Southern Illinois University and a
Juris Doctor from William Mitchell College
of Law in 1987.
Klutho has represented ACA members
in well over 1,000 Fair Debt Collection
Practices Act claims and lawsuits. He
is a charter member of ACA's Members
Attorney Program and served on ACA's
Council of Delegates, representing the MAP
Division and now the Great Lakes Credit
and Collection Association (GLCCA). He
has volunteered his time to several ACA
committees over the years, including the
Judicial Committee and CNR Review
Committee. As an ACA Certified Instructor,
Klutho presents on compliance with the
FDCPA, FCRA, TCPA and related issues.
He's earned ACA's Fellow, Professional
Collection Specialist, Scholar and Trainer
Specialist Program designations and was
honored with the ACA International
Education Foundation Fellow Award and
Fred Kirschner Instructor Achievement
Award.
Most recently, Klutho began serving as
president of the GLCCA. He was elected to
ACA's board in 2020.

Christian D. Lehr is co-owner and
vice president/chief operating officer
of Healthcare Collections-I (HCI) LLC
in Phoenix, which has been an ACA
Professional Practice Management
System (now called the Blueprint Quality
Management System) certified company
since 2012.
Lehr graduated from Carnegie Mellon
University in Pittsburgh, with a bachelor's
degree in industrial administration. He
started at HCI as the assistant collections
manager, and after several promotions
transitioned into his current role in 2003.
Lehr has been an active ACA member
for many years, participating in the
association's Dues Task Force, Health Care
Committee and Website Committee. He
most recently chaired ACA's Unit and State
Affairs Committee. He was named to the
ACA Holding Company board in 2006 and
worked on ACA's Council of Delegates from
2012-2014.

32

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Collector - September 2020

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