Collector - September 2020 - 31

LADONNA BOHLING

JACK W. BROWN III

DANIEL DESATNICK

LaDonna Bohling, IFCCE, CCCO, is the
chief compliance officer at Receivable
Solutions LLC in Columbia, South
Carolina.
Bohling started out in the accounts
receivable management industry working
first-party collections. She accepted a
position in the welfare department of
Georgia's Department of Human Services,
where she worked for 11 years. In 1996,
Bohling moved back to the ARM industry
when she joined Contract Callers Inc.,
working her way to up to the position
of chief compliance officer. She joined
Receivable Solutions LLC in 2019, where
she is responsible for all compliancerelated activities.
Bohling joined ACA's Council of Delegates
in 2013 and was elected to the board in 2020.
She is a well-known ACA Certified
Instructor who has taught more than
30 seminars. She's been honored with
ACA's Charlies F. Lindemann Certified
Instructor of the Year Award, the Fred
Kirschner Instructor Achievement Award,
the International Fellowship of Certified
Collection Executives, the Kurt Swersky
Award and the Warren Siem Award.
Bohling chaired ACA's Education Council
and has served on several other association
committees. She earned ACA's Credit and
Collection Compliance Officer, Fellow,
Professional Collection Specialist, Scholar
and Trainer Specialist Program designations.

Jack W. Brown III Esq. is president of
Gulf Coast Collection Bureau in Sarasota,
Florida.
Brown graduated from Florida State
University with a bachelor's degree in
business management and earned a Juris
Doctor and master's degree from Stetson
University College of Law.
Brown is a second-generation collection
agency owner. As a longtime active ACA
member, he chaired ACA's Audit and Unit
and State Affairs committees and earned
ACA's Fellow and Scholar designations as
well as ACA's Kurt Swersky Award, which
recognized his leadership skills. He has also
served on ACA's Council of Delegates.
He was elected to ACA's Board of
Directors in 2015 and served as 2018/19
ACA president.
He continuously volunteers his time to
the Florida Collectors Association and has
served in several board roles, including
president. Brown received ACA's Unit Leader
of the Year Award in 2013 for his lobbying
efforts to remove or modify important
sections of the Florida state statute to be less
onerous for the collection industry.
Brown and Gulf Coast Collection Bureau
successfully litigated the case of Mais v. Gulf
Coast Collection Bureau Inc., which was
pivotal in providing clarification of consent
under the TCPA.

Daniel B. Desatnick, IFCCE, is the
president and cofounder of The Allen
Daniel Associates Inc., a third-party
collection agency specializing in health
care, government and financial services
collections. He earned a master's degree in
social planning (MSP) from Boston College
Graduate School of Social Work and a
bachelor's degree in sociology from Tufts
University in Medford, Massachusetts.
A veteran of over 40 years in the accounts
receivable management industry, he is
a recognized expert in state and federal
compliance issues. A skilled public speaker, he
leads training seminars across the country and
addresses trade groups on issues pertaining to
accounts receivable management.
Desatnick has been an ACA member
since 1975. For over 30 years he served as
an ACA Certified Instructor and received
recognition as ACA's Certified Instructor of
the Year. He served three consecutive terms
as chair of ACA's Education Council and was
the 2017/18 chair of ACA's Federal Affairs
Committee. In this role he participated in
high-level meetings with leaders from the
Consumer Financial Protection Bureau,
Federal Trade Commission and Federal
Communications Commission. He was
elected to ACA's Board of Directors in 2018
and has served on the board's Advocacy
Committee.
He has earned ACA's Fellow and Scholar
designations, as well as the Fred Kirschner
Instructor Achievement Award, James K.
Erickson Continuous Service Award and
International Fellowship of Collection
Executives Award.

COLLECTOR 09.20

31



Collector - September 2020

Table of Contents for the Digital Edition of Collector - September 2020

Collector - September 2020 - Cover1
Collector - September 2020 - Cover2
Collector - September 2020 - 1
Collector - September 2020 - 2
Collector - September 2020 - 3
Collector - September 2020 - 4
Collector - September 2020 - 5
Collector - September 2020 - 6
Collector - September 2020 - 7
Collector - September 2020 - 8
Collector - September 2020 - 9
Collector - September 2020 - 10
Collector - September 2020 - 11
Collector - September 2020 - 12
Collector - September 2020 - 13
Collector - September 2020 - 14
Collector - September 2020 - 15
Collector - September 2020 - 16
Collector - September 2020 - 17
Collector - September 2020 - 18
Collector - September 2020 - 19
Collector - September 2020 - 20
Collector - September 2020 - 21
Collector - September 2020 - 22
Collector - September 2020 - 23
Collector - September 2020 - 24
Collector - September 2020 - 25
Collector - September 2020 - 26
Collector - September 2020 - 27
Collector - September 2020 - 28
Collector - September 2020 - 29
Collector - September 2020 - 30
Collector - September 2020 - 31
Collector - September 2020 - 32
Collector - September 2020 - 33
Collector - September 2020 - 34
Collector - September 2020 - 35
Collector - September 2020 - 36
Collector - September 2020 - 37
Collector - September 2020 - 38
Collector - September 2020 - 39
Collector - September 2020 - 40
Collector - September 2020 - 41
Collector - September 2020 - 42
Collector - September 2020 - 43
Collector - September 2020 - 44
Collector - September 2020 - 45
Collector - September 2020 - 46
Collector - September 2020 - 47
Collector - September 2020 - 48
Collector - September 2020 - Cover3
Collector - September 2020 - Cover4
http://online.collector.com/collectormagazine/202010
http://online.collector.com/collectormagazine/202009
http://online.collector.com/collectormagazine/202008
http://online.collector.com/collectormagazine/202007
http://online.collector.com/collectormagazine/202006
http://online.collector.com/collectormagazine/202005
http://online.collector.com/collectormagazine/202004
http://online.collector.com/collectormagazine/202003
http://online.collector.com/collectormagazine/202002
http://online.collector.com/collectormagazine/202001
http://online.collector.com/collectormagazine/201912
http://online.collector.com/collectormagazine/201911
http://online.collector.com/collectormagazine/201910/
http://online.collector.com/collectormagazine/201909/
http://online.collector.com/collectormagazine/201908/
http://online.collector.com/collectormagazine/201907/
http://online.collector.com/collectormagazine/201906/
http://online.collector.com/collectormagazine/201905/
http://online.collector.com/collectormagazine/201904/
http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
http://online.collector.com/collectormagazine/201808/
http://online.collector.com/collectormagazine/201807/
http://online.collector.com/collectormagazine/201806/
http://online.collector.com/collectormagazine/201805/
http://online.collector.com/collectormagazine/201804/
http://online.collector.com/collectormagazine/201803/
http://online.collector.com/collectormagazine/201802/
http://online.collector.com/collectormagazine/201801/
http://online.collector.com/collectormagazine/201712/
http://online.collector.com/collectormagazine/201711/
http://online.collector.com/collectormagazine/201710/
http://online.collector.com/collectormagazine/201709/
http://online.collector.com/collectormagazine/201708/
http://online.collector.com/collectormagazine/201707/
http://online.collector.com/collectormagazine/201706/
http://online.collector.com/collectormagazine/201705/
http://online.collector.com/collectormagazine/201704/
http://online.collector.com/collectormagazine/201703/
http://online.collector.com/collectormagazine/201702/
http://online.collector.com/collectormagazine/201701/
http://online.collector.com/collectormagazine/201612/
http://online.collector.com/collectormagazine/201611/
http://online.collector.com/collectormagazine/201610/
http://online.collector.com/collectormagazine/201609/
http://online.collector.com/collectormagazine/201608/
http://online.collector.com/collectormagazine/201607/
http://online.collector.com/collectormagazine/201606/
http://online.collector.com/collectormagazine/201605/
http://online.collector.com/collectormagazine/201604/
http://online.collector.com/collectormagazine/201603/
http://online.collector.com/collectormagazine/201602/
http://online.collector.com/collectormagazine/201601/
http://online.collector.com/collectormagazine/201512/
http://online.collector.com/collectormagazine/201511/
http://online.collector.com/collectormagazine/201510/
http://online.collector.com/collectormagazine/201509/
http://online.collector.com/collectormagazine/201508/
http://online.collector.com/collectormagazine/201507/
https://www.nxtbookmedia.com