Collector - August 2020 - 44

ACANEWS

LIVESTREAM
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Record-Breaking Attendance at ACA's First Virtual
Washington Insights Event
Engaging speakers addressed issues related to the CFPB, FCC, 2020 presidential election and what to expect from Congress.
By Katy Zillmer

D

iscussions about the legislative and
regulatory outlook for the accounts
receivable management (ARM)
industry shaped ACA International's highly
successful 2020 Washington Insights
Conference. For the first time in its history,
the event was held via livestream, giving
more members from across the country
the chance to participate in this popular,
informative event, without leaving home.
A record-breaking 224 ACA members
participated online from their homes and
offices as legislators provided political
updates and other policymakers presented
on topics related to news and information
from the Federal Communications
Commission and Consumer Financial
Protection Bureau.
Real-time feedback from participants
typed in the chat box throughout the
daylong event included encouragement like
"loving the discussion" as well as thank you
messages to members of Congress.

44

Indeed, in his opening remarks, ACA
CEO Mark Neeb said, "We hope that after
today you'll have a better understanding of
the political and policy landscape and work
with ACA."
Members heard from Washington insiders
on ACA's staff as well as those working with
legislators and regulators on Capitol Hill.
Providing political updates, U.S. Reps.
Tom Emmer, R-Minn., and Bill Huizenga,
R-Mich., who serve on the House
Financial Services Committee, covered the
importance of constituents and legislators
banding together as well as an outlook for
the 2020 election.
Lauren Valenzuela, who serves on ACA's
Federal Affairs Committee and is corporate
counsel for Performant Recovery Inc., talked
with Huizenga about CFPB guidance since
the onset of the COVID-19 pandemic,
his outlook on the bureau's proposed
debt collection rule and the future of its
leadership structure.

When asked by Valenzuela about his advice
for ACA members right now, Huizenga said,
"Communicate, communicate, communicate.
You have a great team out in Washington
advocating for you. There is no better
advocate than yourself."

LEGISLATIVE OUTLOOK FOR THE
REMAINDER OF 2020
Delving into industry-specific issues,
Neeb, along with ACA staff Leah Dempsey,
vice president and senior counsel, federal
advocacy; Andrew Madden, vice president
of state government and unit affairs; and
Patrick Russell, federal advocacy director;
as well as Roger Weiss, 2019/20 ACA
president; Travis Johnson, principal, 1607
Strategies, and Tamar Yudenfreund, senior
director, public policy, Encore Capital
Group, stressed the importance of member
engagement with regulators and legislators.
"Any time you get an opportunity to
develop a relationship with a legislator or

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Collector - August 2020

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