Collector - August 2020 - 32

ACA EVENTS & EDUCATION

CALENDAR
AUGUST

4-5: Building High-Performing Teams
Noon - 1:30 p.m. CDT; online training
11-12: Understanding and
Responding to the CFPB's
Expectations
Noon - 1:30 p.m. CDT; online training

OCTOBER

NOVEMBER
7-9: Florida Collectors
Association Annual Meeting 
Hyatt Regency, Sarasota, Fla.; 
executive_director@flcoll.org

15-17: Trainer Specialist
Noon - 1:30 p.m. CDT; online training
22: Writing Effective Policies and
Procedures
Noon - 1:30 p.m. CDT; online training
24: Successful Hiring Strategies
Noon - 1:30 p.m. CDT; online training

OCTOBER
5-6: California Association of
Collectors Annual Meeting 
Omni Rancho Las
Palmas Resort & Spa;
Rancho Mirage, Calif.; 
bmcguire@amgroup.us

17: Conducting a Risk Assessment
Noon - 1:30 p.m. CDT; online training
18: Controls and Corrective Actions
Noon - 1:30 p.m. CDT; online training

18: Effective Performance
Management
Noon - 1:30 p.m. CDT; online training

SEPTEMBER

10-11: FDCPA Essentials for
Collectors
Noon - 1:30 p.m. CDT; online training

DECEMBER
12-14: 2020 Southwest Collectors
Association Conference
Sheraton DFW Airport Hotel; tmorgan@
texascollectors.com

1-2: Essential Collection
Skills and Techniques
Noon - 1:30 p.m. CDT;
online training

13-14: Introduction to Collection
Industry Compliance
Noon - 1:30 p.m. CDT; online training
20-22: Healthcare Collection
Management
Noon - 1:30 p.m. CDT; online training
27: Duties of Data Furnishers Under
the FCRA
Noon - 1:30 p.m. CDT; online training
29: Exceptional Leadership
Noon - 1:30 p.m. CDT; online training
10: Advanced FDCPA Issues
Noon - 1:30 p.m. CDT; online training

NOVEMBER
4-6: ACA International's
Fall Forum & Expo
Omni Frisco Hotel,
Frisco, Texas

6-7: Managing the Collection Floor
Noon - 1:30 p.m. CDT; online training

Events subject to change. For up-to-date information or to register, visit www.acainternational.org/events.

32

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Collector - August 2020

Table of Contents for the Digital Edition of Collector - August 2020

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Collector - August 2020 - Cover3
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