Collector - August 2020 - 18

A CLOSER LOOK:

G. Scott Purcell
Age: 57
Position: President, Professional Credit, Springfield, Ore.
Education: B.S., accounting, Oregon State University
Family: Wife Jill; daughters Amanda, Andrea, Audrey and Abbie;
four grandkids
ACA Designations & Awards: Fellow, Scholar, Healthcare
Collection Management and Professional Collection Specialist
designations; Warren Siem Best Idea Award
Nonprofits Supported: PEER Servants, a Christian
microfinancing group based out of Boston; The Mederi
Foundation, a nonprofit clinic, research and educational
organization addressing cancer and chronic illness based
in Ashland, Oregon; the United Way of Lane County, a group
creating opportunities for local kids and families to succeed.
Photo: Kelsea Joann Photography

18

Purcell was captivated by her comeback,
and asked if she wanted to go in front of the
camera and tell her story for ICL's campaign.
Heather said yes, but two weeks later the
production company called Purcell and said
Heather wanted them to know one last piece
of her story, which she worried would ruin
the video: she was a recovered heroin addict.
"I said that isn't a problem," he recalled.
"This country has an opioid epidemic and
here is someone who overcame. She got
clean, got out of debt, started a business and
bought a house. It's a great story!"
Heather's interview is the anchor of the
Collect the Truth homepage, and rightly
so. It is a great story. And Purcell got it
because he is passionate about connecting
with people and making a difference. He
knew Heather's story would help explain
not just to the public, but to legislators and
regulators, something that he has known
from the beginning: our industry has a
significantly positive impact on people's lives.
"To me, [Heather's story] is the epitome of
financial empowerment," Purcell said. "Debt
collectors make a huge difference in people's
lives. Owing people money is a stressful
thing. We have the skills, personality and
empathy to help people get to a much
healthier place, and help our clients sustain
their model so they can continue to provide
goods and services that help the community."
Purcell's career may be collections, but
his focus is on making a positive impact on
the world. And as ACA International's new
president, starting his term during a global
pandemic that has hobbled many member
agencies' business activities for much of the
year, he is doggedly determined to inspire
members to embrace growth and forward
momentum in all aspects of their lives.
Purcell has an optimistic outlook, but his early
days were marked by tragedy. He grew up in
California with two half-siblings, each 15 years
older than him. When he was six, his mother
died. A few years later his father remarried and
moved the family to Oregon, and his two new
half-sisters, Pam and Cindy, both had a form of
muscular dystrophy. They died in their teens.
When he looks back on that time, Purcell
sees how it had a profound impact on him.

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector - August 2020

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