Collector - July 2020 - 9

INDUSTRYNEWS

ACA NEWS

More Than a Name Change: Introducing
ACA's Blueprint Quality Management System

I

t's time for a fresh look and feel.
ACA International's Professional
Practice Management System (PPMS)
has long been the leading certification
in the accounts receivable management
(ARM) industry. It helps companies reduce
errors, enhance communication, adhere
to industry standards and improve their
bottom line. Agencies that achieve and
maintain a PPMS certification have an
advantage over their competition as clients
know they can trust that a PPMS-certified
agency is running efficiently and lawfully.
Since ACA launched PPMS back in
2001, the ARM industry has seen many
changes, both in how agencies operate and
communicate. That's why the 13 members
of ACA's PPMS Committee drafted a
proposal to the ACA Board of Directors
to reshape and rebrand the certification to
better provide agencies with what they need
today. In March, ACA's Board of Directors

accepted the proposal and after months
of hard work, we're proud to roll out the
refreshed certification.
What's changed? The certification is now
called the Blueprint Quality Management
System, and it includes new training
materials to focus on contemporary
methods, programs and circumstances.
Blueprint provides a foundation for
ACA members to build ISO, HITRUST,
Consumer Financial Protection Bureau
exam and SOC1-2-3 certifications.
Blueprint-certified agencies have access to
modern sales and marketing strategies for
reaching out to members, vendors, creditors
and law firms directly.
The Blueprint Quality Management
System can help agencies further cut down
on errors, increase communication among
various departments, handle client issues in
a more efficient and professional manner,
achieve bottom-line improvement and

increase recognition for adhering to an
industry standard.
The ARM industry is not a one-size-fits-all
industry. Blueprint comes with the flexibility
to customize your agency's procedures to
produce the most effective outcomes.
Interested in learning more about
Blueprint? Visit www.acainternational.
org/education/blueprint or contact ACA's
Member Services at memberservices@
acainternational.org.

SPREAD THE
WORD

Have some community
outreach news you'd like
to share? Tell us about it at
comm@acainternational.org.

COLLECTOR 07.20

9


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