Collector - July 2020 - 1

COLLECTOR

CONTENT

®

JUL2020 VOL.85 NUM.12
ING P
T
REC
RA
IS
N
IO

CAL
IB

COVER

Highlights
36	
	

Advocacy in a Time of
Social Distancing

38 	 Origin Story
40	
	

Pushing Back Against
Regulatory Overreach

42	
	

The Saga of "Bad Reyes"
and the TCPA

Columns &
Departments
4	Upfront
6	

Industry News

10 	 Best Practices
12 	 FYI
14 	 Collection Tips
32 	 Calendar
33	

16

How to tackle your strategic planning
in a way that is, well, strategic.
By Tim Dressen

Honor Roll

34 	 Education Spotlight
44 	

ACA SearchPoint

45 	

Ad Index

46 	

Membership

48 	

Last Word

Features
20

26

What's Inside?
Many states have laws to curb surprise medical billing. While most of these
don't have specific requirements for debt collectors, it's still important to be
aware of them so you can work with your health care clients to ensure the
laws have been followed on the front-end.
By Andrew Pavlik

A Change of Heart, in Writing
How the 3rd Circuit ended a circuit split over disputes under the FDCPA,
finding that Section 1692g(a)(3) doesn't require them to be written.
By Laura Dadd

COLLECTOR 07.20

"We've seen firsthand
how expensive temporarily
being out of business
can really be."
(page 4)

1



Collector - July 2020

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