Collector - June 2020 - 2

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COLLECTOR
06.20

Industry News from ACA International

www.acainternational.org/acacast

SHIFTING ION
DIRECT

How ACA
l
Internationa
are
members
the complexity
adapting to
world-
of our new
their
oning
positi
and
to succeed
companies
.
in the future

16

Prepare for a Tech Upgrade

22

Reflections on a Pandemic Response Plan

26

Data Clarifies Call Blocking Problem

36


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Collector - June 2020

Table of Contents for the Digital Edition of Collector - June 2020

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