Collector - May 2020 - 10

FIRST-PERSON

ACA Member Obituary

K
KEEP OUR CORE
VALUES FRONT
AND CENTER
We want to keep our staff
motivated and excited about
coming to work every day, so we
launched a recognition program
based on our company's four
core values: Accountable,
Ambitious, Integrity and Team
Player. First, we created a 3"x5"
card that lists those values and
gave one to each employee
to post at their desk. That
helps keep our values front
and center every day. We also
created a program that allows
employees to recognize team
members they see doing good
work, building bridges, creating
solutions and innovating.
Managers have a stack of
recognition cards on their desks
that employees can fill out when
they see someone going above
and beyond. At the end of the
quarter, the management team
will review the submissions and
pick a winner based on their card
as well as things like their quality
control scores. The winner gets
a gift card or other reward. They
love it. I'm not always able to be
on the floor, so it's a nice way for
me to know who is standing out.
-Jill Bjornaraa-Rose, president,
Asset Discovery Corp. 

10

ris A. Wittwer, attorney, owner and president of Wittwer Syverson, PA, an ACA
International member firm in Roseville, Minnesota, passed away on Dec. 15,
2019, at age 61.
Wittwer earned ACA's Scholar designation in 2016 and was active in the Members
Attorney Program.
He established his own law firm, which became the largest of its kind in Minnesota,
according to Wittwer's obituary.
He received many honors, including America's Most Honored Professionals from The
American Registry and "Very High Rating in Both Legal Ability & Ethical Standards"
from Martindale-Hubbell. He also won a case before the state Supreme Court, according
to his obituary.
Wittwer is survived by his wife Barbara, children Matthew and Brian, and sisters
Cammy Lehr (John) and Cara Wittwer (Mark Erickson).

Calling All Writers!

We're accepting articles from our readership.*
Collector magazine invites credit and collection professionals
of all levels into a community of experts who share their
hard-won experience through in-depth process and
data-driven articles.
Send your article pitch or summary
to Anne Rosso May at either
» rosso@acainternational.org or
» Anne Rosso May
Collector Magazine
4040 West 70th Street
Minneapolis, MN 55435

*Qualifying participation for
the Continuous Service Award

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Collector - May 2020

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