Collector - March 2020 - 4

COLLECTOR

®

UPFRONT

CHIEF EXECUTIVE OFFICER
Mark Neeb
MANAGING EDITOR
Anne Rosso May

Moving Forward in Tech
New concepts for ACA International's 2020 Spring Forum & Expo and ongoing
curriculum are in the works. See you in Las Vegas!
By Mark Neeb

W

e are nearing the dead of winter here in Minnesota as I write this, so it's exciting to
think that by the time you read it, ACA International's Spring Forum & Expo will be
upon us in sunny Las Vegas. I can almost feel the sunshine! OK, back to reality. I hope
you'll consider joining us at this year's meeting, which will feature some very new concepts.
Spring Forum will once again include many sessions to help members achieve or maintain
industry credentials and designations. This has become a very important part of what our members
want and need in order to accelerate their opportunities for learning in a face-to-face environment.
Members learn not only from instructors but also from their peers, which is invaluable.
We will also be expanding our Business Intelligence offerings, which are solid sessions on how
to grow your businesses, improve efficiencies, increase profits, plan for the future, etc. I believe it's
ACA's job to help members succeed in all facets of their businesses and I love the challenges that
come with this commitment. ACA isn't just about collections compliance-there is much more to
running a successful company in our industry. That's what our Business Intelligence curriculum is
all about.
Finally, and new for 2020, will be ForwardTECH, ACA's new focus on technology. I don't have
to remind you that technology is being reinvented very quickly, and you can count on us to help
keep you at the forefront of what's changing and how to enhance your business.
One of ACA's biggest strengths is member involvement, and President Roger Weiss created a
Technology Committee this year that is filled with members who themselves are at the forefront
of tech changes and solutions for our industry. You'll see a strong focus on technology at our
meetings, webinars, on The Hub and other platforms. As for ForwardTECH at Spring Forum, you
won't want to miss the action. You can register up to the last minute here www.acainternational.
org/register/springforum2020 or even on-site, so don't delay. Join us in Las Vegas March 11-13!

Mark Neeb

is ACA International's CEO. He can be
reached at neeb@acainternational.org.

4

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COMMUNICATIONS SPECIALIST
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Collector - March 2020

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