Collector - February 2020 - 32

ACA EVENTS & EDUCATION

CALENDAR
FEBRUARY

10: Threading the Compliance
Needle: The Role of the Credit and
Collections Compliance Person
Noon - 1:30 p.m. CST; online training

4: Brand, Change and
Project Management
Noon - 1:30 p.m. CST; online training
11: Trust But Verify: Internal
Investigations and Auditing
Noon - 1:30 p.m. CST; online training

11-13: ACA International's 2020
Spring Forum & Expo

M Resort, Las Vegas

13-15: Northwest Collectors
Conference
Tulalip Resort and Casino, Marysville,
Wash.; plukevich@gmail.com
19-21: ACA International's
Washington Insights Fly-In
Phoenix Park Hotel, Washington, D.C.

12-13: Building HighPerforming Teams
Noon - 1:30 p.m. CST; online training
18: Effective Performance
Management
Noon - 1:30 p.m. CST; online training

20-22: Michigan Association of
Collection Agencies Annual Meeting
Mission Port Resort, Mackinaw
Island, Mich.; matt.moskowitz@
americanprofit.net

18-21: ACA International's 2020
Committee of 100 Meeting

Grand Hyatt Baha Mar,
Bahamas (Invite Only)

17-18: Managing the Collection Floor
Noon - 1:30 p.m. CDT; online training
19: Writing Effective Policies
and Procedures
Noon - 1:30 p.m. CDT; online training
26: Using Root Cause Analysis
to Find Solutions
Noon - 1:30 p.m. CDT; online training

APRIL

25: Successful Hiring Strategies
Noon - 1:30 p.m. CST; online training

MARCH

3: Conversational Intelligence
Noon - 1:30 p.m. CST; online training
4-5: Nebraska Collectors
Association Annual Meeting
Cornhusker Marriott, Lincoln, Neb.;
andy@collectionassociates.com

19-21: Gulf States Collectors
Association Annual Meeting
The Battle House Renaissance Mobile
Hotel & Spa; Mobile, Ala.,
dwilliams@arscollections.com
26-28: Midwest Collection Conference
Hilton President, Kansas City, Mo.

MAY

13-15: Great Lakes Credit and Collection
Association Annual Meeting
Marriott Minneapolis Airport, Minneapolis; 
schoenberg@acainternational.org

JUNE

18-20: Associated Collection
Agencies Annual Convention
The Steamboat Grand Resort, Steamboat
Springs, Colo.; acaco-wy@comcast.net

JULY

15-17: ACA International's
Annual Convention & Expo
Hilton Chicago, Chicago

SEPTEMBER

13-15: Northeast Debt
Collection Expo
Atlantic City, N.J.; nysca88@yahoo.com

OCTOBER

4-6: California Association of
Collectors Annual Meeting 
Omni Rancho Las Palmas
Resort & Spa; Rancho Mirage,
Calif.; bmcguire@amgroup.us
7-9: Florida Collectors
Association Annual Meeting 
Hyatt Regency, Sarasota,
Fla.; executive_director@flcoll.org

For more information on these events or to register,
visit www.acainternational.org/events.

32

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.acainternational.org/events http://www.acainternational.org/events http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Collector - February 2020

Table of Contents for the Digital Edition of Collector - February 2020

Presidents Page
Industry News
Best Practices
FYI
Collection Tips
Overlapping Responsibilities?
Taking on Tax Time
Making Connections in D.C.
Calendar
Honor Roll
Education Spotlight
Creative Solutions
Ask the Experts: Reaching Out
Legal Liability & the FDCPA
Advocacy and Parenthood: Not So Different
Your Opinion Matters
Beyond the Boundary of the Law
ACA SearchPoint
Membership
Ad Index
Last Word
Collector - February 2020 - Cover1
Collector - February 2020 - Cover2
Collector - February 2020 - 1
Collector - February 2020 - 2
Collector - February 2020 - 3
Collector - February 2020 - 4
Collector - February 2020 - Presidents Page
Collector - February 2020 - Industry News
Collector - February 2020 - 7
Collector - February 2020 - 8
Collector - February 2020 - 9
Collector - February 2020 - 10
Collector - February 2020 - 11
Collector - February 2020 - Best Practices
Collector - February 2020 - 13
Collector - February 2020 - FYI
Collector - February 2020 - 15
Collector - February 2020 - Collection Tips
Collector - February 2020 - 17
Collector - February 2020 - Overlapping Responsibilities?
Collector - February 2020 - 19
Collector - February 2020 - 20
Collector - February 2020 - 21
Collector - February 2020 - Taking on Tax Time
Collector - February 2020 - 23
Collector - February 2020 - 24
Collector - February 2020 - 25
Collector - February 2020 - Making Connections in D.C.
Collector - February 2020 - 27
Collector - February 2020 - 28
Collector - February 2020 - 29
Collector - February 2020 - 30
Collector - February 2020 - 31
Collector - February 2020 - Calendar
Collector - February 2020 - Honor Roll
Collector - February 2020 - Education Spotlight
Collector - February 2020 - 35
Collector - February 2020 - Creative Solutions
Collector - February 2020 - 37
Collector - February 2020 - Ask the Experts: Reaching Out
Collector - February 2020 - 39
Collector - February 2020 - Legal Liability & the FDCPA
Collector - February 2020 - 41
Collector - February 2020 - Advocacy and Parenthood: Not So Different
Collector - February 2020 - 43
Collector - February 2020 - Your Opinion Matters
Collector - February 2020 - 45
Collector - February 2020 - Beyond the Boundary of the Law
Collector - February 2020 - 47
Collector - February 2020 - ACA SearchPoint
Collector - February 2020 - 49
Collector - February 2020 - Membership
Collector - February 2020 - Ad Index
Collector - February 2020 - Last Word
Collector - February 2020 - Cover3
Collector - February 2020 - Cover4
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