Collector – November 2019 - 33
ACA EVENTS & EDUCATION
HONOR ROLL
Recent ACA Events & Education Designation Recipients
ACA International offers both
collector-level training as well as
opportunities to achieve higherlevel professional designations.
These designations are earned by
individuals who have completed
ACA's prescribed coursework
and have passed the final exam.
For more information, visit
acainternational.org/education.
Collections Unlimited of Texas Inc.,
Houston, Texas: 1 collector
KeyBridge Medical Revenue Management,
Lima, Ohio: 1 collector
Columbia Collectors Inc.,
Vancouver, Wash.: 1 collector
Northwest Collectors,
Missoula, Mont.: 1 collector
Credit Consulting Services Inc.,
Salinas, Calif.: 2 collectors
Professional Credit Service,
Springfield, Ore.: 1 collector
Credit Control Corporation,
Newport News, Va.: 1 collector
Professional Finance Company Inc.,
Greeley, Colo.: 3 collectors
ACA TRAINER SPECIALIST™ DESIGNATION
Dovenmuehle Mortgage Inc.,
Lake Zurich, Ill.: 10 collectors
University of Illinois Student Financial
Services and Cashier Operations,
Chicago: 1 collector
North Carolina-Amber Hardy
CCCA®-CREDIT AND COLLECTION
COMPLIANCE ATTORNEY® DESIGNATION
Texas-Christopher Meier
CCCO®-CREDIT AND COLLECTION
COMPLIANCE OFFICER® DESIGNATIONS
Iowa- Bridget Thede
Pennsylvania-William D'Annunzio
CCCP®-CREDIT AND COLLECTION
COMPLIANCE PROFESSIONAL®
DESIGNATION
North Carolina-Melissa Settlemyre
PCM®-PROFESSIONAL COLLECTION
MANAGER
Nebraska-Cory Hammond
PCS®-PROFESSIONAL COLLECTION
SPECIALIST® CERTIFICATES
Account Recovery Specialists Inc.,
Wichita, Kan.: 1 collector
Advanced Financial Company,
Carlsbad, Calif.: 2 collectors
Express Recovery Services Inc.,
West Valley, Utah: 2 collectors
I.Q. Data International Inc.,
Bothell, Wash.: 2 collectors
Welk Hospitality Group Inc.,
San Marcos, Calif.: 1 collector
Zealandia Capital Inc.,
Asheville, N.C.: 2 collectors
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State Collection Law Updates
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you're potentially missing dozens
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acainternational.org/products/sg
Bull City Financial Solutions Inc.,
Durham, N.C.: 1 collector
Collection Center Industries,
Lancaster, Pa.: 1 collector
COLLECTOR 11.19
33
http://www.acainternational.org/education
http://www.acainternational.org/products/sg
Collector – November 2019
Table of Contents for the Digital Edition of Collector – November 2019
Upfront
Industry News
Best Practices
FYI
Collection Tips
Do Your Policies Measure Up?
The Life-Changing Magic of Tidying Up Your Call Evaluations
The (Slow) Race to Clarify the TCPA
Honor Roll
Calendar
Education Spotlight
ACA’s LevelUp Leadership Experience
Lead the Next Generation Through Mentorship
Texas Tackles the TCPA
Never Give Up
A Resource Every Member Needs
Rising to the Top
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – November 2019 - Cover1
Collector – November 2019 - Cover2
Collector – November 2019 - 1
Collector – November 2019 - 2
Collector – November 2019 - 3
Collector – November 2019 - Upfront
Collector – November 2019 - 5
Collector – November 2019 - Industry News
Collector – November 2019 - 7
Collector – November 2019 - 8
Collector – November 2019 - 9
Collector – November 2019 - Best Practices
Collector – November 2019 - 11
Collector – November 2019 - FYI
Collector – November 2019 - 13
Collector – November 2019 - Collection Tips
Collector – November 2019 - 15
Collector – November 2019 - Do Your Policies Measure Up?
Collector – November 2019 - 17
Collector – November 2019 - 18
Collector – November 2019 - 19
Collector – November 2019 - The Life-Changing Magic of Tidying Up Your Call Evaluations
Collector – November 2019 - 21
Collector – November 2019 - 22
Collector – November 2019 - 23
Collector – November 2019 - The (Slow) Race to Clarify the TCPA
Collector – November 2019 - 25
Collector – November 2019 - 26
Collector – November 2019 - 27
Collector – November 2019 - 28
Collector – November 2019 - 29
Collector – November 2019 - 30
Collector – November 2019 - Honor Roll
Collector – November 2019 - Calendar
Collector – November 2019 - 33
Collector – November 2019 - Education Spotlight
Collector – November 2019 - 35
Collector – November 2019 - ACA’s LevelUp Leadership Experience
Collector – November 2019 - 37
Collector – November 2019 - Lead the Next Generation Through Mentorship
Collector – November 2019 - 39
Collector – November 2019 - Texas Tackles the TCPA
Collector – November 2019 - 41
Collector – November 2019 - Never Give Up
Collector – November 2019 - 43
Collector – November 2019 - A Resource Every Member Needs
Collector – November 2019 - 45
Collector – November 2019 - Rising to the Top
Collector – November 2019 - 47
Collector – November 2019 - ACA SearchPoint
Collector – November 2019 - Ad Index
Collector – November 2019 - Membership
Collector – November 2019 - 51
Collector – November 2019 - Last Word
Collector – November 2019 - Cover3
Collector – November 2019 - Cover4
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