Collector – October 2019 - 34
Behind the Name
Many of ACA's member awards are named for early association leaders.
Here, in the first of a two-part series, we introduce you to some of those VIPs.
By Debra Ciskey
ave you ever wondered about the people for whom ACA International's major
national awards were named? Their lives were inspirational and their goals are
aspirational. Let's meet a few of them.
CHARLES F. LINDEMANN CERTIFIED INSTRUCTOR OF THE YEAR AWARD
Charles F. Lindemann was ACA's 1967/68 president. He owned Lindy's Collection Service
in New Ulm, Minnesota.
An early proponent of ACA's Education Program, Lindemann served on ACA's Education
Council during the development of the association's first schools. In his first seven years as an
ACA instructor, he taught an impressive 50 seminars. Lindemann was honored with ACA's
Paul Bunyan Award (now known as the Member of the Year Award) in 1962 and the Order of
the Blue Ox (for repeat winners of the Paul Bunyan Award) in 1963.
John W. Johnson, ACA's former CEO, often recounted a story about Lindemann that
Linda Russell, 1991/92 ACA president, shared with me. Apparently Lindemann had a very
bad back. Johnson had traveled with Lindemann to observe an ACA school and, as was
often the case in those days, the men shared a hotel room. On the morning of the school,
Johnson woke up to see Lindemann crawling to the bathroom, where he drew a very hot
bath. Lindemann soaked in the tub until his back had loosened up, allowing him to stand,
dress and make his way to the classroom.
Lindemann died in 1977. It was his dedication to teaching and developing new curriculum
that led ACA to create the Certified Instructor of the Year Award in his honor.
FRED KIRSCHNER INSTRUCTOR ACHIEVEMENT AWARD
The ACA award marking teaching milestones for Certified Instructors is named for 1959/60
ACA President Fred Kirschner.
According to ACA's First Fifty Years, Kirschner, born in Germany, escaped from the Nazi
prison camp at Buchenwald and made his way to America via England. After serving in the
U.S. military, he became part owner of a collection business in Alton, Illinois.
Kirschner was known for his generosity-a man who was always willing to share his time
and talents with fellow ACA members. He opened his office to anyone who wanted to observe
how he managed his staff, calculated the status of his business and clients, determined the
success of his salespeople or any other facet of his operation.
Kirschner was a renowned ACA instructor, particularly for schools related to collection
business management, and over the course of his long tenure was the first to have taught 200
ACA schools. While ACA instructors had traditionally been recognized with a yellow sport
coat for teaching 25 schools and a blue one for teaching 50, upon Kirschner's "retirement," the
ACA Education Council wanted to honor his dedication to the education program by naming
the instructor achievement award for him. The Council sought Kirschner's permission, which
he reluctantly-yet graciously-granted. Kirschner, who died in 2006, was one of ACA's
most requested instructors, loved by students and fellow instructors alike.
Collector – October 2019
Table of Contents for the Digital Edition of Collector – October 2019
Accessibility From Every Angle
Behind the Name
A.I. is Transforming Compliance. Are You Ready?
What to Watch in 2020
ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
Collector – October 2019 - Cover1
Collector – October 2019 - Cover2
Collector – October 2019 - 1
Collector – October 2019 - 2
Collector – October 2019 - 3
Collector – October 2019 - 4
Collector – October 2019 - President’s Page
Collector – October 2019 - Industry News
Collector – October 2019 - 7
Collector – October 2019 - 8
Collector – October 2019 - 9
Collector – October 2019 - Best Practices
Collector – October 2019 - 11
Collector – October 2019 - FYI
Collector – October 2019 - 13
Collector – October 2019 - Collection Tips
Collector – October 2019 - 15
Collector – October 2019 - 16
Collector – October 2019 - 17
Collector – October 2019 - 18
Collector – October 2019 - 19
Collector – October 2019 - Accessibility From Every Angle
Collector – October 2019 - 21
Collector – October 2019 - 22
Collector – October 2019 - 23
Collector – October 2019 - Information Transformation
Collector – October 2019 - 25
Collector – October 2019 - 26
Collector – October 2019 - 27
Collector – October 2019 - 28
Collector – October 2019 - 29
Collector – October 2019 - Calendar
Collector – October 2019 - Honor Roll
Collector – October 2019 - Education Spotlight
Collector – October 2019 - 33
Collector – October 2019 - Behind the Name
Collector – October 2019 - 35
Collector – October 2019 - A.I. is Transforming Compliance. Are You Ready?
Collector – October 2019 - 37
Collector – October 2019 - What to Watch in 2020
Collector – October 2019 - 39
Collector – October 2019 - 40
Collector – October 2019 - 41
Collector – October 2019 - ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
Collector – October 2019 - 43
Collector – October 2019 - ACA SearchPoint
Collector – October 2019 - Ad Index
Collector – October 2019 - Membership
Collector – October 2019 - 47
Collector – October 2019 - Last Word
Collector – October 2019 - Cover3
Collector – October 2019 - Cover4