Collector – October 2019 - 31

ACA EVENTS & EDUCATION

HONOR ROLL
Recent ACA Events & Education Designation Recipients
ACA International offers both
collector-level training as well as
opportunities to achieve higherlevel professional designations.
These designations are earned by
individuals who have completed
ACA's prescribed coursework
and have passed the final exam.
For more information, visit
acainternational.org/education.
CCCO ®-CREDIT AND COLLECTION
COMPLIANCE OFFICER ® DESIGNATIONS

New York-Donna Erickson 
Washington-Sheidi Ocasio
Iowa-Aaron Olson
PCM ®-PROFESSIONAL COLLECTION
MANAGER DESIGNATION

Minnesota-Bridget Pauna

PCS ®-PROFESSIONAL COLLECTION
SPECIALIST ® CERTIFICATES

Credit Associates,
Great Falls, Mont.: 1 collector
CSO Financial Inc.,
Roseburg, Ore.: 1 collector
CU Recovery Inc.,
Wyoming, Minn.: 1 collector
Dovenmuehle Mortgage Inc.,
Lake Zurich, Ill.: 3 collectors
Express Recovery Services Inc.,
West Valley, Utah: 5 collectors
H & R Accounts Inc.,
Moline, Ill.: 2 collectors
I.Q. Data International Inc.,
Bothell, Wash.: 3 collectors
KHR Financial, LLC,
Woodland Hills, Calif.: 2 collectors

McCreary, Veselka, Bragg & Allen P.C.,
Roundrock, Texas: 1 collector
NCB Management Services Inc.,
Trevose, Pa.: 1 collector
Penn Credit Corporation,
Harrisburg, Pa.: 3 collectors
PRA Receivables Management,
Lake Forest, Calif.: 1 collector
Professional Finance Company Inc.,
Greeley, Colo.: 3 collectors
Remex Inc.,
Princeton, N.J.: 2 collectors
Uptain Group DBA Medco Services,
Huntsville, Ala.: 2 collectors
Wakefield & Associates Inc.,
Knoxville, Tenn.: 2 collectors
Western Mercantile Agency Inc.,
Coos Bay, Ore.: 2 collectors

Calling All Writers!

We're accepting articles from our readership.*
Collector magazine invites credit and collection professionals of all levels into a community of
experts who share their hard-won experience through in-depth process and data-driven articles.
Send your article pitch or summary to Anne Rosso May at either
» rosso@acainternational.org or
» Anne Rosso May
Collector Magazine
4040 West 70th Street
Minneapolis, MN 55435
*Qualifying participation for the Continuous Service Award

COLLECTOR 10.19

31


http://www.acainternational.org/education

Collector – October 2019

Table of Contents for the Digital Edition of Collector – October 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Accessibility From Every Angle
Information Transformation
Calendar
Honor Roll
Education Spotlight
Behind the Name
A.I. is Transforming Compliance. Are You Ready?
What to Watch in 2020
ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – October 2019 - Cover1
Collector – October 2019 - Cover2
Collector – October 2019 - 1
Collector – October 2019 - 2
Collector – October 2019 - 3
Collector – October 2019 - 4
Collector – October 2019 - President’s Page
Collector – October 2019 - Industry News
Collector – October 2019 - 7
Collector – October 2019 - 8
Collector – October 2019 - 9
Collector – October 2019 - Best Practices
Collector – October 2019 - 11
Collector – October 2019 - FYI
Collector – October 2019 - 13
Collector – October 2019 - Collection Tips
Collector – October 2019 - 15
Collector – October 2019 - 16
Collector – October 2019 - 17
Collector – October 2019 - 18
Collector – October 2019 - 19
Collector – October 2019 - Accessibility From Every Angle
Collector – October 2019 - 21
Collector – October 2019 - 22
Collector – October 2019 - 23
Collector – October 2019 - Information Transformation
Collector – October 2019 - 25
Collector – October 2019 - 26
Collector – October 2019 - 27
Collector – October 2019 - 28
Collector – October 2019 - 29
Collector – October 2019 - Calendar
Collector – October 2019 - Honor Roll
Collector – October 2019 - Education Spotlight
Collector – October 2019 - 33
Collector – October 2019 - Behind the Name
Collector – October 2019 - 35
Collector – October 2019 - A.I. is Transforming Compliance. Are You Ready?
Collector – October 2019 - 37
Collector – October 2019 - What to Watch in 2020
Collector – October 2019 - 39
Collector – October 2019 - 40
Collector – October 2019 - 41
Collector – October 2019 - ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
Collector – October 2019 - 43
Collector – October 2019 - ACA SearchPoint
Collector – October 2019 - Ad Index
Collector – October 2019 - Membership
Collector – October 2019 - 47
Collector – October 2019 - Last Word
Collector – October 2019 - Cover3
Collector – October 2019 - Cover4
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