Collector – October 2019 - 30

ACA EVENTS & EDUCATION

CALENDAR
OCTOBER

NOVEMBER

DECEMBER

1-3: PPMS Online Training
11 a.m. - 12:30 p.m. CDT; online training

6: Call Evaluations
8 a.m. - 9:30 a.m. CDT; Chicago

3: Writing Effective Policies and
Procedures
11 a.m. - 12:30 p.m. CDT; online training

6: Data Security & Privacy II
1 p.m. - 4 p.m. CDT; Chicago
6: Keep Calm and Prevent UDAAP
10 a.m. - 11:30 a.m. CDT; Chicago

4-5: Data Security & Privacy I
11 a.m. - 12:30 p.m. CDT; online training
10-11: Data Security & Privacy II
11 a.m. - 12:30 p.m. CDT; online training
12: Advanced FDCPA Issues
11 a.m. - 12:30 p.m. CDT; online training
17: Effective Performance
Management
11 a.m. - 12:30 p.m. CDT; online training

6-8
California Association of
Collectors Annual Conference
The Garland Hotel, North
Hollywood, Calif.; Becky McGuire,
bmcguire@amgroup.us

18-19: Essential Collection Skills and
Techniques
11 a.m. - 12:30 p.m. CDT; online training

FEBRUARY 2020

10: Ethical and Professional
Collections
11 a.m. - 12:30 p.m. CDT; online training
14-16: Southwest ACA Conference
& Expo
Irving, Texas; Tom Morgan,
tmorgan@texascollectors.com

6-8
ACA International's
2019 Fall Forum & Expo
The Drake Hotel, Chicago

15-16: Managing the Collection Floor
11 a.m. - 12:30 p.m. CDT; online training

12: Conducting A Risk Assessment
11a.m. - 12:30 p.m. CDT; online training

17: Exceptional Leadership
11 a.m. - 12:30 p.m. CDT; online training

13: Controls and Corrective Actions
11a.m. - 12:30 p.m. CDT; online training

22-23: Introduction to Collection
Industry Compliance
11 a.m. - 12:30 p.m. CDT; online training

14: Successful Hiring Strategies
11a.m. - 12:30 p.m. CDT; online training

22-24: Trainer Specialist
11 a.m. - 12:30 p.m. CDT; online training

19-20: FDCPA Essentials for
Collectors
11a.m. - 12:30 p.m. CDT; online training

25: Arkansas Collectors Association
Meeting
Little Rock, Ark.; amiller@pro-credit.com

21: Duties of Data Furnishers Under
the FCRA
11a.m. - 12:30 p.m. CDT; online training

18-21
ACA International's 2020
Committee of 100
Grand Hyatt Baha Mar,
Bahamas (Invite Only)

For more information on these events or to register, visit www.acainternational.org/events.

30

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Collector – October 2019

Table of Contents for the Digital Edition of Collector – October 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Accessibility From Every Angle
Information Transformation
Calendar
Honor Roll
Education Spotlight
Behind the Name
A.I. is Transforming Compliance. Are You Ready?
What to Watch in 2020
ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – October 2019 - Cover1
Collector – October 2019 - Cover2
Collector – October 2019 - 1
Collector – October 2019 - 2
Collector – October 2019 - 3
Collector – October 2019 - 4
Collector – October 2019 - President’s Page
Collector – October 2019 - Industry News
Collector – October 2019 - 7
Collector – October 2019 - 8
Collector – October 2019 - 9
Collector – October 2019 - Best Practices
Collector – October 2019 - 11
Collector – October 2019 - FYI
Collector – October 2019 - 13
Collector – October 2019 - Collection Tips
Collector – October 2019 - 15
Collector – October 2019 - 16
Collector – October 2019 - 17
Collector – October 2019 - 18
Collector – October 2019 - 19
Collector – October 2019 - Accessibility From Every Angle
Collector – October 2019 - 21
Collector – October 2019 - 22
Collector – October 2019 - 23
Collector – October 2019 - Information Transformation
Collector – October 2019 - 25
Collector – October 2019 - 26
Collector – October 2019 - 27
Collector – October 2019 - 28
Collector – October 2019 - 29
Collector – October 2019 - Calendar
Collector – October 2019 - Honor Roll
Collector – October 2019 - Education Spotlight
Collector – October 2019 - 33
Collector – October 2019 - Behind the Name
Collector – October 2019 - 35
Collector – October 2019 - A.I. is Transforming Compliance. Are You Ready?
Collector – October 2019 - 37
Collector – October 2019 - What to Watch in 2020
Collector – October 2019 - 39
Collector – October 2019 - 40
Collector – October 2019 - 41
Collector – October 2019 - ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
Collector – October 2019 - 43
Collector – October 2019 - ACA SearchPoint
Collector – October 2019 - Ad Index
Collector – October 2019 - Membership
Collector – October 2019 - 47
Collector – October 2019 - Last Word
Collector – October 2019 - Cover3
Collector – October 2019 - Cover4
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