Collector – October 2019 - 11

BESTPRACTICES

ACA's AntiHarassment and
Antitrust Policies

the perspective and experience of the
target, not the intent of the harasser. The
harasser's claim that he didn't intend to
harass is irrelevant."
Bystanders can play a role in these
scenarios too. Don't ignore a comment or joke
you feel is discriminatory or offensive.
"What I tell people to do if they see
misconduct directed at a colleague is to
go up to the affected person later and say,
'I saw what happened. How would you
like me to support you?' You could also
confront the perpetrator directly, letting
them know that what they said was rude
and disrespectful," Strauss said.

EXPECTATIONS AT ACA EVENTS
Respect is one of ACA's core values, and
the association has defined behavior
expectations for event attendees. If you
feel you've been a target of or witness to
harassment, please speak up. ACA has

COLLECTOR 10.19

an Ethics Committee and disciplinary
process for ethics violations, and we take
these issues very seriously. Associationsponsored event participants violating
ACA's anti-harassment policy may be
sanctioned or excluded from the event
without a refund at the discretion of
association management staff.
Emails, texts and social media posts
enable us to stay connected to like-minded
business professionals around the world.
But meeting people face-to-face at industry
conferences strengthens these connections,
and exposes you to new people who may
not yet be on your radar. Don't let the
excitement of these events cloud your better
judgment. Your behavior at a conference
should be the same as it would in your own
office: professional.
Anne Rosso May is managing editor of
Collector magazine.

ACA pays close attention
to event conduct-not
only from association
staff and attendees, but
also exhibitors, speakers
and other volunteers.
ACA expects all event
participants to act
responsibly and ethically.
You can review ACA's
Anti-Harassment and
Antitrust Policies here:
http://bit.ly/2Mrspz2.

11


http://www.bit.ly/2Mrspz2

Collector – October 2019

Table of Contents for the Digital Edition of Collector – October 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Accessibility From Every Angle
Information Transformation
Calendar
Honor Roll
Education Spotlight
Behind the Name
A.I. is Transforming Compliance. Are You Ready?
What to Watch in 2020
ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – October 2019 - Cover1
Collector – October 2019 - Cover2
Collector – October 2019 - 1
Collector – October 2019 - 2
Collector – October 2019 - 3
Collector – October 2019 - 4
Collector – October 2019 - President’s Page
Collector – October 2019 - Industry News
Collector – October 2019 - 7
Collector – October 2019 - 8
Collector – October 2019 - 9
Collector – October 2019 - Best Practices
Collector – October 2019 - 11
Collector – October 2019 - FYI
Collector – October 2019 - 13
Collector – October 2019 - Collection Tips
Collector – October 2019 - 15
Collector – October 2019 - 16
Collector – October 2019 - 17
Collector – October 2019 - 18
Collector – October 2019 - 19
Collector – October 2019 - Accessibility From Every Angle
Collector – October 2019 - 21
Collector – October 2019 - 22
Collector – October 2019 - 23
Collector – October 2019 - Information Transformation
Collector – October 2019 - 25
Collector – October 2019 - 26
Collector – October 2019 - 27
Collector – October 2019 - 28
Collector – October 2019 - 29
Collector – October 2019 - Calendar
Collector – October 2019 - Honor Roll
Collector – October 2019 - Education Spotlight
Collector – October 2019 - 33
Collector – October 2019 - Behind the Name
Collector – October 2019 - 35
Collector – October 2019 - A.I. is Transforming Compliance. Are You Ready?
Collector – October 2019 - 37
Collector – October 2019 - What to Watch in 2020
Collector – October 2019 - 39
Collector – October 2019 - 40
Collector – October 2019 - 41
Collector – October 2019 - ACA’s Industry Advancement Program Provides Amicus Support in Key FDCPA Statute of Limitations Issue
Collector – October 2019 - 43
Collector – October 2019 - ACA SearchPoint
Collector – October 2019 - Ad Index
Collector – October 2019 - Membership
Collector – October 2019 - 47
Collector – October 2019 - Last Word
Collector – October 2019 - Cover3
Collector – October 2019 - Cover4
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