Collector – September 2019 - 7

INDUSTRYNEWS

ACHIEVEMENT

Coast Professional
Receives Top
Workplaces and
Management Awards

C

oast Professional Inc., an
ACA International member
company with offices in
New York and Louisiana, is one
of Rochester, New York's Top
Workplaces in 2019 as recognized
by The Democrat and Chronicle.
Coast, along with 64 other local
businesses, was recognized during
an award ceremony in March. Coast
also received a special award for the
company's management team, which had
the highest scores in the management
category of any business on the list.
"With nearly 500 employees in the
Rochester metro area, and 700 overall,
we are incredibly proud to receive this
recognition," Brian Davis, CEO and
co-chairman of the shareholders board,
said in a news release. "Our employees
are our greatest strength, and to be
recognized as a result of their opinions
of our company is an extraordinary
honor. We've experienced incredible
growth the past year and this award
is evidence that we're on the path to
continued growth and prosperity. I
want to first thank our employees for
this incredible recognition; and The
Democrat and Chronicle and Energage
LLC for overseeing the program."
The Top Workplaces list is based solely
on employee feedback gathered through
a third-party survey administered by
research partner Energage LLC, according
to the news release. The anonymous
survey measures several aspects of
workplace culture, including alignment,
execution and connection.

COLLECTOR 09.19

MEMBER NEWS

Reliant Capital Solutions
Expands Operations

R

eliant Capital Solutions LLC,
headquartered in Columbus,
Ohio, is growing its operations
outside of its home state.
The company moved into a new office
space in Williamsville, New York, this
spring, allowing management to add
150 individuals to its talented team in
accounts receivable management.
"Reliant is growing rapidly and we
need additional space and employees to
meet our increasing needs," said Margie
Brickner, president and chief executive
officer, in a news release. "By offering
new services, such as customer service
support, we anticipate further growth."
Since founding the company in
2007, Brickner has steered Reliant

through a series of growth spurts and
has established a culture based on
sound values and professionalism.
Reliant currently employs more than
300 individuals.
Reliant has experienced consistent
growth year after year under Brickner's
leadership. The company has expanded
the services it offers and its talent base
to two offices in New York, in addition
to its Ohio headquarters. The company
also expanded its Ohio office by 15,000
square feet to meet the growing demand
for service.
In 2018, Reliant was honored as one of
the fastest growing companies in Central
Ohio and is a recipient of the Columbus
Business First Fast 50 Award.

7



Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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