Collector – September 2019 - 50

IAP

Robo-Dispute Purveyors Found Guilty of Fraud
ACA's Industry Advancement Program provides the assist in securing a guilty jury verdict against credit repair agencies.
By Kari Barber

I

n light of recent cases like The CBE
Group, Inc. and RGS Financial, Inc. v.
Lexington Law Firm and Progrexion,
Inc., it's difficult to ignore the fact that
the accounts receivable management
industry continues to be under attack by
outfits claiming to fight for consumer
rights.
When considering the barrage of
proposed rules and declaratory rulings
from industry regulators or state
lawmakers' efforts to add additional
burdensome laws, it can be easy to

50

become disengaged and wonder if any
amount of education to those even inside
the industry, let alone outside of it, will
ever be enough to get them to understand
our business and its value to the economy.
Unfortunately, ACA members are all
too familiar with consumer groups that
subvert business with frivolous claims
and have likely, at one point or another,
been targeted by one of them.
But "ACA members are all too familiar
with consumer groups that subvert
business with frivolous claims. But every

cloud has a silver lining." (Case No. 1702594 (N.D. Tex.)).
The complaint alleged the defendants
committed fraud and fraud by
nondisclosure for luring vulnerable
consumers by promising "credit repair"
services. Once retained, the defendants
would draft, sign and mail dispute
correspondence on behalf of consumers
without their knowledge or consent.
Unaware of this practice, the member
agencies had to divert resources to review
and respond to the dispute letters, a

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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