Collector – September 2019 - 39

ACA EVENTS & EDUCATION

Recent ACA Events & Education Designation Recipients
ACA International offers both collectorlevel training as well as opportunities
to achieve higher-level professional
designations. These designations
are earned by individuals who
have completed ACA's prescribed
coursework and have passed the
final exam. For more information, visit
acainternational.org/education.

CCRSI,
Jasper, Ala.: 1 collector

Nationwide Recovery Service Inc.,
Cleveland, Tenn.: 3 collectors

Centron Services Inc. D/B/A Credit
Systems,
Helena, Mont.: 1 collector

Professional Credit Service,
Springfield, Ore.: 6 collectors

ACA TRAINER SPECIALIST™
DESIGNATIONS

CU Recovery Inc.,
Wyoming, Minn.: 1 collector

New York-Nicholas Koperczak,
Thomas Abbey
Wisconsin-Charlene Watkins
CCCO®-CREDIT AND COLLECTION
COMPLIANCE OFFICER® DESIGNATIONS

Nevada-Christine Polanco
Pennsylvania-Michelle Auch
Washington-Ashleigh Tucci

CCCP®-CREDIT AND COLLECTION
COMPLIANCE PROFESSIONAL®
DESIGNATIONS

Illinois-Jordon Brill
New York-Nicholas Koperczak

Collection Bureau of the Hudson Valley
Inc.,
Newburgh, N.Y.: 2 collectors

Dovenmuehle Mortgage Inc.,
Lake Zurich, Ill.: 19 collectors
Express Collections,
Rapid City, S.D.: 2 collectors
Express Recovery Services Inc.,
West Valley, Utah: 3 collectors
H & R Accounts Inc.,
Moline, Ill.: 9 collectors
I.Q. Data International Inc.,
Bothell, Wash.: 5 collectors

Texas-Dezera Turrubiarte

Lamont, Hanley & Associates Inc.,
Manchester, N.H.: 6 collectors

PCS®-PROFESSIONAL COLLECTION
SPECIALIST® CERTIFICATES

Nationwide Credit Corp.,
Alexandria, Va.: 1 collector

Advocate Aurora Health,
New Berlin, Wis.: 2 collectors

Shopify,
Victoria, B.C., Canada: 1 collector
Sound Collection Services, LLC,
Tacoma, Wash.: 1 collector
State Collection Service Inc.,
Madison, Wis.: 24 collectors
The Preferred Group of Tampa,
Tampa, Fla.: 1 collector
University of Illinois Student Financial
Services and Cashier Operations (USFSCO),
Chicago, Ill.: 1 collector
Wakefield & Associates,
Knoxville, Tenn.: 27 collectors
Wilber & Associates, P.C.,
Normal, Ill.: 10 collectors
Williams and Fudge Inc.,
Rock Hill, S.C.: 25 collectors
Zealandia Capital Inc.,
Asheville, N.C.: 2 collectors

Allied Collection Service Inc.,
Columbus, Ind.: 1 collector
Apple Federal Credit Union,
Fairfax, Va.: 4 collectors
Bonneville Billing & Collections Inc.,
Boise, Idaho: 1 collector
Bull City Financial Solutions Inc.,
Durham, N.C.: 2 collectors
Capital Collection Management, LLC,
Syracuse, N.Y.: 3 collectors

Built for start-ups. Scalable for growth.
Demo.Collect-Cloud.com | Collect.org

COLLECTOR 09.
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Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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