Collector – September 2019 - 36

ACA INTERNATIONAL ALL IN™ AWARD
The All In™ Award recognizes an individual, company and ACA state or regional unit judged
to have made the most significant contribution during the year advocating for the accounts
receivable management industry.
This year's individual winner is Larry Steller, CEO of Quality Asset Recovery
LLC in Gibbsboro, New Jersey. As president of the New Jersey Association of
Collection Agencies, Steller consistently organizes legislative and political activities
in New Jersey. He has demonstrated skill and knowledge related to ACA's federal
legislative activities, and has consistently attended events in Washington, D.C., on
behalf of the New Jersey members. Beyond policy, Steller has been instrumental
in bringing educational opportunities and seminars to NJACA members. He
has served as the treasurer of the NJACA, and on ACA's Council of
Delegates and the ACA Holding Company Board.
This year's company winner is Encore Capital Group in San Diego,
California. Encore Capital Group-and its subsidiary, Midland Credit
Management (MCM)-has been an industry leader in advocacy efforts at the
federal level and across all 50 states for many years. Whether it's championing
good public policy on documentation requirements, consumer disclosures or
statutes of limitations before state legislatures or working inside the beltway on
the Telephone Consumer Protection Act or the Consumer Financial Protection
Bureau's debt collection rulemaking, Encore and MCM have consistently
been some of the industry's strongest advocates.
This year's unit winner is the California Association of Collectors. The California
Association of Collectors, currently led by unit president Kelly Parsons-O'Brien, has
been heavily engaged in state activity over the past 18 months, including important
work directed at combatting mass robo-dispute letters. Golden State members are also
credited with working alongside a coalition of industry representatives to amend the
California Consumer Privacy Act.

JANIS ST. MARTIN INDUSTRY CHAMPION AWARD
Janis St. Martin was the vice president of Collectors Insurance Agency, a wholly
owned subsidiary of ACA International, who died in 2019. This new award is given
to the ACA member who most exemplifies St. Martin's spirit of protecting the accounts
receivable management industry from those who would seek to profit by pursuing meritless
claims, which negatively impacts industry participants.
This year's award was given to Weltman, Weinberg & Reis Co, LPA in Cleveland. Weltman
received the award as a result of the strength, character and determination it demonstrated
in response to baseless claims made by the Consumer Financial Protection Bureau. Scott
Weltman, the firm's managing shareholder, testified in March before the House Financial
Services Committee about the firm's experience successfully prevailing in their CFPB lawsuit.
In 2017, following an extensive civil investigative demand process that began in 2014, the
CFPB exerted tremendous pressure on Weltman to sign a Consent Order that would have
continued the regulation by enforcement policy of former Director Richard Cordray. After
the firm refused to be strong-armed into signing that Consent Order, the CFPB filed a lawsuit
against Weltman, which it successfully defended and ultimately prevailed at trial, albeit at great
expense. Weltman's aggressive defense resulted in total vindication with a finding that the
CFPB's lawsuit was without merit and the law firm's actions were legal and appropriate.

36

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Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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