Collector – September 2019 - 34

CHARLES F. LINDEMANN CERTIFIED INSTRUCTOR OF THE
YEAR AWARD
Charles F. Lindemann was a highly regarded ACA Certified Instructor
and 1967/68 ACA president. This award is presented to the ACA Certified
Instructor who most closely exemplifies the attributes of an outstanding
educator.
This year's recipient is LaDonna Bohling, IFCCE, chief compliance officer for
Contract Callers Inc. in Augusta, Georgia. Bohling has been an active Certified
Instructor who consistently receives positive feedback from seminar attendees. She
is passionate about continuing education and has earned ACA's Fellow, Scholar,
International Fellowship of Certified Collection Executives, Credit and Collection
Compliance Officer, Professional Collection Specialist and Trainer Specialist
Program designations as well as the Fred Kirschner Instructor Achievement
Award, Kurt Swersky Award and Warren Siem Award.

ACA INTERNATIONAL EDUCATION FOUNDATION
FELLOW AWARD
The ACA International Education Foundation Fellow Award recognizes an
individual or association unit judged to have made the most significant contribution
during the year as an advocate of a foundation program or toward the general
achievement of the foundation's goals.
The ACA International Education Foundation selected David Kaminski, partner
at Carlson & Messer LLP in Los Angeles, as the 2019 Education Foundation Fellow
Award winner for his leadership role in efforts to raise funds on behalf of scholarship
students. Kaminski, along with the Education Foundation team, staff and other
contributors working in the accounts receivable management industry, enabled the
ACA International Education Foundation to award 35 college students a total of
$50,000 in funding through the Loomer-Mortenson Scholarship program this year.
Under Kaminski's leadership, Carlson & Messer has consistently supported the
education foundation through various volunteer activities aimed at raising funds for
the upcoming generation of educated professionals.

JONATHAN ELLIOT JUDICIAL ADVOCACY AWARD
The Jonathan Elliot Judicial Advocacy Award recognizes an ACA member who
in the past year has been an outstanding advocate on behalf of the accounts receivable
management industry.
This year's recipient is Robbie Malone, member/attorney at law at Malone Frost
Martin PLLC in Dallas. Malone is a smart and aggressive litigator who has defended many
ACA members against frivolous lawsuits filed by consumer attorneys. Her approach to
defending the collection industry has altered what agencies want from litigation and
their ability to get a positive outcome. Most recently she, along with her partner Xerxes
Martin, obtained a $2.5 million jury verdict on behalf of two ACA members against the
robo-dispute filers Lexington Law and Progrexion.
Malone has been an active member of ACA's Judicial Committee since its inception,
serving two terms as chair, and has earned ACA's Scholar designation.

34

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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