Collector – September 2019 - 26

Meet ACA's

2019/20

BOARD OF
DIRECTORS

These industry leaders are
working on your behalf to
make the association-and
the accounts receivable
management industry-
even better.

T

he ACA International Board of Directors governs the affairs, activities and concerns
of your association. The board consists of 15 voting members elected by ACA's
Council of Delegates, plus the CEO and past president as nonvoting members. Board
terms are staggered, and elections are held in conjunction with ACA's Annual Convention &
Expo each summer.
On July 15, the Council of Delegates reelected three board members: Kevin Baich, Jack W.
Brown III and Gregg Swersky. Joining the board for the first time to serve three-year terms
are Christian D. Lehr and Courtney Reynaud. The third newcomer elected to serve a one-year
term is Stacy J. Willis.
Your new board represents a diverse group of industry leaders who bring a wealth of
experience to ACA. To help association members get to know their board, Collector magazine
is pleased to feature profiles of each director. You can read a more in-depth profile of ACA
President Roger Weiss in the August issue of Collector magazine.

26

KEVIN M. BAICH
Kevin M. Baich is vice president of Day Knight
& Associates in Ballwin, Mo. He currently
serves as treasurer of ACA International.
Baich began his career with a parttime job in the retail business. He briefly
attended The Ohio State University,
subsequently owning and operating a chain
of 13 retail footwear stores in three states.
After selling that company in 1999, he
started in collections as a salesperson for
a national company. In 2001, Baich helped
launch Day Knight & Associates, an agency
that specializes in medical debt collections.
A passionate advocate for the accounts
receivable management industry, Baich
understands the importance of talking with
his legislators. He has developed relationships
and met personally with various members
of both the Missouri Legislature and U.S.
Congress. Baich is an active ACA member
and has chaired and served on several
committees, including ACA's Membership,
Judicial and Budget and Audit committees.
He has earned ACA's Scholar designation
and served on the board of the Missouri
Collectors Association, including several
terms as treasurer. Baich was elected to ACA's
board in 2016 and reelected in 2019.
In 2014, he was recognized in the Who's Who
in Collections in Collection Advisor magazine.
Baich is involved in various community service
projects in the St. Louis area.

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – September 2019

Table of Contents for the Digital Edition of Collector – September 2019

Ask the Experts: Raising the Bar
Staying on Track
Work Ethic From the Ground Up
Calling Concerns
Robo-Dispute Purveyors Found Guilty of Fraud
Upfront
Industry News
Best Practices
FYI
Collection Tips
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - Cover1
Collector – September 2019 - Cover2
Collector – September 2019 - 1
Collector – September 2019 - 2
Collector – September 2019 - 3
Collector – September 2019 - Upfront
Collector – September 2019 - 5
Collector – September 2019 - Industry News
Collector – September 2019 - 7
Collector – September 2019 - 8
Collector – September 2019 - 9
Collector – September 2019 - 10
Collector – September 2019 - 11
Collector – September 2019 - Best Practices
Collector – September 2019 - 13
Collector – September 2019 - FYI
Collector – September 2019 - 15
Collector – September 2019 - Collection Tips
Collector – September 2019 - 17
Collector – September 2019 - 18
Collector – September 2019 - 19
Collector – September 2019 - 20
Collector – September 2019 - 21
Collector – September 2019 - 22
Collector – September 2019 - 23
Collector – September 2019 - 24
Collector – September 2019 - 25
Collector – September 2019 - Meet ACA’s 2019/20 Board of Directors
Collector – September 2019 - 27
Collector – September 2019 - 28
Collector – September 2019 - 29
Collector – September 2019 - 30
Collector – September 2019 - 31
Collector – September 2019 - 32
Collector – September 2019 - 33
Collector – September 2019 - 34
Collector – September 2019 - 35
Collector – September 2019 - 36
Collector – September 2019 - 37
Collector – September 2019 - Calendar
Collector – September 2019 - Honor Roll
Collector – September 2019 - Education Spotlight
Collector – September 2019 - 41
Collector – September 2019 - Ask the Experts: Raising the Bar
Collector – September 2019 - 43
Collector – September 2019 - Staying on Track
Collector – September 2019 - 45
Collector – September 2019 - Work Ethic From the Ground Up
Collector – September 2019 - 47
Collector – September 2019 - Calling Concerns
Collector – September 2019 - 49
Collector – September 2019 - Robo-Dispute Purveyors Found Guilty of Fraud
Collector – September 2019 - 51
Collector – September 2019 - ACA SearchPoint
Collector – September 2019 - Ad Index
Collector – September 2019 - Membership
Collector – September 2019 - 55
Collector – September 2019 - Last Word
Collector – September 2019 - Cover3
Collector – September 2019 - Cover4
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