Collector – August 2019 - 34

ACA EVENTS & EDUCATION

CALENDAR
AUGUST
6: Conducting a Risk Assessment
11 a.m. - 12:30 p.m. CDT; online training

12: Advanced FDCPA Issues
11 a.m. - 12:30 p.m. CDT; online training

7: Controls and Corrective Actions
11 a.m. - 12:30 p.m. CDT; online training

12: Montana Collectors Association
Meeting
Helena, Mont.; Paul Heihn,
paul@nwcollectors.com

8: Keep Calm and Prevent UDAAP
11 a.m. - 12:30 p.m. CDT; online training
15: Duties of Data Furnishers Under
the FCRA
11 a.m. - 12:30 p.m. CDT; online training

15-17: Northeast Debt Collection
Expo
Bally's Atlantic City, Atlantic
City, NJ; nysca88@yahoo.com

20: Successful Hiring Strategies
11 a.m. - 12:30 p.m. CDT; online training

16: PPMS Q&A
1 p.m. - 2:00 p.m. CDT; online training

21-22: FDCPA Essentials for
Collectors
11 a.m. - 12:30 p.m. CDT; online training

17-19: Healthcare Collection
Management
11 a.m. - 12:30 p.m. CDT; online training

27-28: Building High Performing
Teams
11 a.m. - 12:30 p.m. CDT; online training

18: Vendors and Your Compliance
Management System
11 a.m. - 12:30 p.m. CDT; online training

SEPTEMBER

19: Vetting Technology Vendors: 10
Essential Steps
11 a.m. - 12:30 p.m. CDT; online training

4: Ethical and Professional
Collections
11 a.m. - 12:30 p.m. CDT; online training

24: Writing Effective Policies and
Procedures
11 a.m. - 12:30 p.m. CDT; online training

OCTOBER
1-3: PPMS Online Training
11 a.m. - 12:30 p.m. CDT; online training

6-8
California Association of Collectors
Annual Conference
The Garland Hotel, North
Hollywood, Calif.; Becky McGuire,
bmcguire@amgroup.us

8-9: Understanding and Responding
to the CFPB's Expectations
11 a.m. - 12:30 p.m. CDT; online training

5: Effective Performance
Management
11 a.m. - 12:30 p.m. CDT; online training

10: Ethical and Professional
Collections
11 a.m. - 12:30 p.m. CDT; online training

10-11: Data Security and Privacy I
11 a.m. - 12:30 p.m. CDT; online training

11-13
Tri-State Collections Convention
(Ohio, Indiana and Kentucky units)
Hilton Columbus Polaris,
Columbus, Ohio; Lora Miller,
loram@ohioretailmerchants.com

23-25: Florida Collectors Association
Meeting
The Eau Palm Beach Resort, Manalapan,
Fla; executive_director@flcoll.org

14-16: Southwest ACA Conference &
Expo
Irving, Texas; Tom Morgan,
tmorgan@texascollectors.com
23-25
ACA International's 2019
Level Up Conference
Hilton Minneapolis
Bloomington, Minneapolis

15-16: Managing the Collection Floor
11 a.m. - 12:30 p.m. CDT; online training
17: Exceptional Leadership
11 a.m. - 12:30 p.m. CDT; online training

For more information on these events or to register,
visit www.acainternational.org/events.

34

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Collector – August 2019

Table of Contents for the Digital Edition of Collector – August 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
How a background in making people laugh has helped Roger Weiss, ACA’s new president, educate and engage an industry.
No Good Option
“You’ve got to be a compliance cheerleader for the organization, and that takes a lot of energy.”
Protecting Health Care Data
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – August 2019 - Cover1
Collector – August 2019 - Cover2
Collector – August 2019 - 1
Collector – August 2019 - 2
Collector – August 2019 - 3
Collector – August 2019 - 4
Collector – August 2019 - President’s Page
Collector – August 2019 - Industry News
Collector – August 2019 - 7
Collector – August 2019 - 8
Collector – August 2019 - 9
Collector – August 2019 - Best Practices
Collector – August 2019 - 11
Collector – August 2019 - FYI
Collector – August 2019 - 13
Collector – August 2019 - Collection Tips
Collector – August 2019 - 15
Collector – August 2019 - How a background in making people laugh has helped Roger Weiss, ACA’s new president, educate and engage an industry.
Collector – August 2019 - 17
Collector – August 2019 - 18
Collector – August 2019 - 19
Collector – August 2019 - 20
Collector – August 2019 - 21
Collector – August 2019 - 22
Collector – August 2019 - 23
Collector – August 2019 - No Good Option
Collector – August 2019 - 25
Collector – August 2019 - 26
Collector – August 2019 - “You’ve got to be a compliance cheerleader for the organization, and that takes a lot of energy.”
Collector – August 2019 - 28
Collector – August 2019 - 29
Collector – August 2019 - Protecting Health Care Data
Collector – August 2019 - 31
Collector – August 2019 - 32
Collector – August 2019 - 33
Collector – August 2019 - Calendar
Collector – August 2019 - Honor Roll
Collector – August 2019 - Education Spotlight
Collector – August 2019 - 37
Collector – August 2019 - 38
Collector – August 2019 - 39
Collector – August 2019 - 40
Collector – August 2019 - 41
Collector – August 2019 - 42
Collector – August 2019 - 43
Collector – August 2019 - 44
Collector – August 2019 - 45
Collector – August 2019 - 46
Collector – August 2019 - 47
Collector – August 2019 - ACA SearchPoint
Collector – August 2019 - Ad Index
Collector – August 2019 - Membership
Collector – August 2019 - 51
Collector – August 2019 - Last Word
Collector – August 2019 - Cover3
Collector – August 2019 - Cover4
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