Collector – August 2019 - 18

Jack Brown III, Rick Perr and Roger Weiss at ACA's 2018 Annual Convention & Expo in Nashville.

In fact, Weiss has been an ACA advocate
from the get-go. He became a member
in 1993, and has been heavily involved
with ACA and the Missouri Collectors
Association ever since.
ACA Board of Directors member Kevin
Baich said his wife Denise Day-Kevin is
vice president and Denise is president of Day
Knight & Associates-met Weiss through
the Missouri Unit more than a decade ago.
"Every time she'd come back from a
meeting, she'd tell me, 'You have to meet
this guy, Roger.' I was all, 'Yeah, sure.' Of
course, when we finally did meet at an ACA
convention, we hit it off instantly," Baich
said. Why the instant rapport? "He's great at
building coalitions and diffusing contentious
situations using his humor," Baich said.
Weiss is an advocate for continuous
industry education at every level and
regularly presents at ACA's conferences
and events. His company, CACi, was the
26th agency to achieve ACA's Professional
Practices Management System certification.
"I believe it sets us apart from everyone
else," Weiss said. "It's given us so much in the
way of policy and procedure refinement. It
helps us get better every day."
Over the years, Weiss has earned half a
dozen ACA designations and won multiple
association awards. This dedication to selfimprovement and a high level of association
engagement likely fueled his election to
ACA's board in 2014, though Weiss said he
initially ran because he believed at the time
that the association was hurting.
"So many members that had built the
association were being cast aside or neglected,"
he said. "And I think this is still a time of
healing for the association; we're actively
mending fences and building bridges. I'm very
excited that I get to follow in a very successful
trajectory that has been built in the last few
years, and I will continue to work with a lot of
people who have made ACA great."

CATCHING A RISING STAR

Weiss co-presents a session on collection management techniques at ACA International's 2017 Annual Convention & Expo in Seattle.

18

Weiss' winding path to the accounts
receivable management industry started
at Southeast Missouri State University,
where he studied "a whole lot of nothing,"

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – August 2019

Table of Contents for the Digital Edition of Collector – August 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
How a background in making people laugh has helped Roger Weiss, ACA’s new president, educate and engage an industry.
No Good Option
“You’ve got to be a compliance cheerleader for the organization, and that takes a lot of energy.”
Protecting Health Care Data
Calendar
Honor Roll
Education Spotlight
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – August 2019 - Cover1
Collector – August 2019 - Cover2
Collector – August 2019 - 1
Collector – August 2019 - 2
Collector – August 2019 - 3
Collector – August 2019 - 4
Collector – August 2019 - President’s Page
Collector – August 2019 - Industry News
Collector – August 2019 - 7
Collector – August 2019 - 8
Collector – August 2019 - 9
Collector – August 2019 - Best Practices
Collector – August 2019 - 11
Collector – August 2019 - FYI
Collector – August 2019 - 13
Collector – August 2019 - Collection Tips
Collector – August 2019 - 15
Collector – August 2019 - How a background in making people laugh has helped Roger Weiss, ACA’s new president, educate and engage an industry.
Collector – August 2019 - 17
Collector – August 2019 - 18
Collector – August 2019 - 19
Collector – August 2019 - 20
Collector – August 2019 - 21
Collector – August 2019 - 22
Collector – August 2019 - 23
Collector – August 2019 - No Good Option
Collector – August 2019 - 25
Collector – August 2019 - 26
Collector – August 2019 - “You’ve got to be a compliance cheerleader for the organization, and that takes a lot of energy.”
Collector – August 2019 - 28
Collector – August 2019 - 29
Collector – August 2019 - Protecting Health Care Data
Collector – August 2019 - 31
Collector – August 2019 - 32
Collector – August 2019 - 33
Collector – August 2019 - Calendar
Collector – August 2019 - Honor Roll
Collector – August 2019 - Education Spotlight
Collector – August 2019 - 37
Collector – August 2019 - 38
Collector – August 2019 - 39
Collector – August 2019 - 40
Collector – August 2019 - 41
Collector – August 2019 - 42
Collector – August 2019 - 43
Collector – August 2019 - 44
Collector – August 2019 - 45
Collector – August 2019 - 46
Collector – August 2019 - 47
Collector – August 2019 - ACA SearchPoint
Collector – August 2019 - Ad Index
Collector – August 2019 - Membership
Collector – August 2019 - 51
Collector – August 2019 - Last Word
Collector – August 2019 - Cover3
Collector – August 2019 - Cover4
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