Collector – July 2019 - 6

INDUSTRYNEWS

06.18

COLLECTOR
12.18

Industry News from ACA International

COLLECTOR
11.18

Industry News from ACA International

Industry News from ACA International

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18

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16

Is it Time to Redesign Your Website?

12

Text Messaging & Email-Yay or Nay?

24

Does Your Company Need an App?

7

How AI is Disrupting Debt Collection

24

Tuning in to Industry Podcasts

32

Boost Your Revenue in 12 Months

24

Hiring the Right Lawyer for Your Company

40

Your Meetings are Broken. Here's How to Fix Them.

42

Getting Support for TCPA Reform

32

RECOGNITION

Collector Magazine Wins Two Azbee
Business Publication Awards

A

CA International's Collector magazine took home two 2019 Azbee Awards of
Excellence at the American Society of Business Publication Editors' regional
banquet this year.
Collector magazine won a silver award in magazine design for its November and
December 2018 issues and a bronze award for the "Missed Connections" June 2018 cover
story written by Anne Rosso May, managing editor, and Maria Wolvin, former vice president
and senior counsel, regulatory affairs. "Missed Connections" explores call blocking and
labeling issues, and what ACA is doing to help its members' legitimate business calls get
through to consumers.
The annual Azbee Awards honor excellence in the business, trade and specialty press. More
than 1,000 entries were received and more than 100 experienced B2B editors and designers
judged the 78 categories of entries, ASBPE reported.
"This is the fourth year in a row that the American Society of Business Publication Editors
has honored Collector magazine with excellence awards, and it's extremely exciting to have our
hard work recognized," Rosso May said.
Collector magazine, the accounts receivable management industry's premier publication,
gives readers in-depth coverage of critical issues to help them grow their business and push the
industry forward.

6

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – July 2019

Table of Contents for the Digital Edition of Collector – July 2019

Upfront
Industry News
Best Practices
FYI
Collection Tips
What you need to know about the CFPB’s proposed new rule for the debt collection industry
“I don’t know about you, but I’ve literally never received a telegram and wouldn’t even know how to send one.”
Celebrating 80 Years of Helping Members Succeed
How Does ACA Help Members Succeed?
A History of Advocacy
8 Decades of ACA’s Annual Convention
Calendar
Honor Roll
Education Spotlight
Tell It Like It Is: Washington Hears From ACA Members
Collectors Challenge 2019: Getting Creative for a Good Cause
Balance it Out
Balance Billing Challenges Continue
It’s All About You: Helping Members Succeed
Sandbox Rules
What is a Product Sandbox?
in 11th Circuit Case Examining What Constitutes an ATDS
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – July 2019 - Cover1
Collector – July 2019 - Cover2
Collector – July 2019 - 1
Collector – July 2019 - 2
Collector – July 2019 - 3
Collector – July 2019 - Upfront
Collector – July 2019 - 5
Collector – July 2019 - Industry News
Collector – July 2019 - 7
Collector – July 2019 - 8
Collector – July 2019 - 9
Collector – July 2019 - Best Practices
Collector – July 2019 - 11
Collector – July 2019 - FYI
Collector – July 2019 - 13
Collector – July 2019 - Collection Tips
Collector – July 2019 - 15
Collector – July 2019 - What you need to know about the CFPB’s proposed new rule for the debt collection industry
Collector – July 2019 - 17
Collector – July 2019 - “I don’t know about you, but I’ve literally never received a telegram and wouldn’t even know how to send one.”
Collector – July 2019 - 19
Collector – July 2019 - 20
Collector – July 2019 - 21
Collector – July 2019 - 22
Collector – July 2019 - 23
Collector – July 2019 - Celebrating 80 Years of Helping Members Succeed
Collector – July 2019 - 25
Collector – July 2019 - How Does ACA Help Members Succeed?
Collector – July 2019 - 27
Collector – July 2019 - 28
Collector – July 2019 - 29
Collector – July 2019 - A History of Advocacy
Collector – July 2019 - 31
Collector – July 2019 - 8 Decades of ACA’s Annual Convention
Collector – July 2019 - 33
Collector – July 2019 - 34
Collector – July 2019 - 35
Collector – July 2019 - Calendar
Collector – July 2019 - Honor Roll
Collector – July 2019 - Education Spotlight
Collector – July 2019 - 39
Collector – July 2019 - Tell It Like It Is: Washington Hears From ACA Members
Collector – July 2019 - 41
Collector – July 2019 - Collectors Challenge 2019: Getting Creative for a Good Cause
Collector – July 2019 - 43
Collector – July 2019 - Balance Billing Challenges Continue
Collector – July 2019 - 45
Collector – July 2019 - 46
Collector – July 2019 - 47
Collector – July 2019 - It’s All About You: Helping Members Succeed
Collector – July 2019 - 49
Collector – July 2019 - 50
Collector – July 2019 - 51
Collector – July 2019 - What is a Product Sandbox?
Collector – July 2019 - 53
Collector – July 2019 - in 11th Circuit Case Examining What Constitutes an ATDS
Collector – July 2019 - 55
Collector – July 2019 - ACA SearchPoint
Collector – July 2019 - Ad Index
Collector – July 2019 - Membership
Collector – July 2019 - 59
Collector – July 2019 - Last Word
Collector – July 2019 - Cover3
Collector – July 2019 - Cover4
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