Collector – June 2019 - 29

Diego awaits!
Join 1,100+ industry colleagues in San Diego, a city great for both business and pleasure. In addition to its warm climate,
sandy beaches and waterfront activities, the city is rich with arts and culture as well as award-winning restaurants, shopping
and nightlife all within walking distance of the Hilton Bayfront. Its deep harbor is home to a large active naval fleet and the USS
Midway, an aircraft-carrier-turned-museum which will host our evening special event. Coronado Island, Balboa Park, the San
Diego Zoo, Old Town San Diego and the GasLamp Quarter are just a few other places you'll want to hit up while you're there-
the list of activities to do inside and outside the city is endless.

https://www.sandiego.org

Reserve your hotel rooms today!
Hilton San Diego Bayfront

JUNE 12

1 Park Blvd, San Diego, CA 92101
Book Online: www.ACAInternational.org/Events/Convention2019
ACA Group Rate Deadline: June 12, 2019
A limited number of rooms are blocked out for ACA attendees;
we cannot guarantee rooms will be available through the
deadline date. Make your reservations early!

ACA HOTEL
ROOM RATE

DEADLINE

Note: No third-party company or housing service is authorized to act on behalf
of ACA International or the official convention hotels listed above. Please use
the information provided on the ACA website to reserve your room.

Additional
Guest Meal
Tickets
Guest tickets are for
non-industry guests only.
Contact memberservices@
acainternational.org for pricing.

COLLECTOR 06.19

What are you waiting for?
Register online today at
www.ACAInternational.org/Events/Convention2019
Questions? Email memberservices@acainternational.org or call (800) 269-1607.

29


https://www.sandiego.org http://www.ACAInternational.org/Events/Convention2019 http://www.ACAInternational.org/Events/Convention2019

Collector – June 2019

Table of Contents for the Digital Edition of Collector – June 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Adapting to a New Environment
“Today agencies realize this is an opportunity to help the consumer.”
ACA International’s 2019 Convention & Expo
Close the Revolving Door
Calendar
Honor Roll
Education Spotlight
Ask the Experts: Small Talk
Growing into the Industry
Exploring STIR/SHAKEN
CFPB Releases Proposed Debt Collection Rule
Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – June 2019 - Cover1
Collector – June 2019 - Cover2
Collector – June 2019 - 1
Collector – June 2019 - 2
Collector – June 2019 - 3
Collector – June 2019 - Industry News
Collector – June 2019 - President’s Page
Collector – June 2019 - 6
Collector – June 2019 - 7
Collector – June 2019 - 8
Collector – June 2019 - 9
Collector – June 2019 - Best Practices
Collector – June 2019 - 11
Collector – June 2019 - FYI
Collector – June 2019 - 13
Collector – June 2019 - 14
Collector – June 2019 - 15
Collector – June 2019 - Collection Tips
Collector – June 2019 - 17
Collector – June 2019 - Adapting to a New Environment
Collector – June 2019 - 19
Collector – June 2019 - 20
Collector – June 2019 - 21
Collector – June 2019 - Close the Revolving Door
Collector – June 2019 - “Today agencies realize this is an opportunity to help the consumer.”
Collector – June 2019 - ACA International’s 2019 Convention & Expo
Collector – June 2019 - 25
Collector – June 2019 - 26
Collector – June 2019 - 27
Collector – June 2019 - 28
Collector – June 2019 - 29
Collector – June 2019 - 30
Collector – June 2019 - 31
Collector – June 2019 - 32
Collector – June 2019 - 33
Collector – June 2019 - Calendar
Collector – June 2019 - Honor Roll
Collector – June 2019 - Education Spotlight
Collector – June 2019 - 37
Collector – June 2019 - Ask the Experts: Small Talk
Collector – June 2019 - 39
Collector – June 2019 - Growing into the Industry
Collector – June 2019 - 41
Collector – June 2019 - Exploring STIR/SHAKEN
Collector – June 2019 - 43
Collector – June 2019 - CFPB Releases Proposed Debt Collection Rule
Collector – June 2019 - 45
Collector – June 2019 - Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
Collector – June 2019 - 47
Collector – June 2019 - ACA SearchPoint
Collector – June 2019 - Ad Index
Collector – June 2019 - Membership
Collector – June 2019 - 51
Collector – June 2019 - Last Word
Collector – June 2019 - Cover3
Collector – June 2019 - Cover4
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