Collector – June 2019 - 27

o engage, connect and learn
35 Breakout Sessions

Expert Speakers

Peer-to-Peer Learning

Visit www.acainternational.org/events/convention2019 for the full session list.

featured sessions
Q&A with FTC's Director
of Bureau of Consumer
Protection
In this Q&A session, the
FTC's Director of Bureau of
Consumer Protection Andrew
Smith, will share updates
on the future of consumer
protection and consumer
financial services law, unfair
and deceptive acts and
practices, privacy and data
security and more.

Your Prescription for Medical Debt
Credit Reporting and Collection
This session covers the recent industrysignificant rule of law the Seventh Circuit
Court of Appeals created for debt collectors to
follow when reporting medical debt. Insights
will be shared about an emerging trend in
consumer claims against agencies collecting
debt for non-profit medical facilities, new
pending rules and legislation impacting
medical debt credit reporting and collection.

Landmark Debt Collection
Policymaking in Washington, D.C.
a panel discussion about the CFPB
rule, the latest on TCPA, and Call
Blocking and Labeling
At a critical time for the future of the debt
collection industry, panelists will provide
insights on what may happen with the CFPB
final rule, predictions about FCC TCPA related
actions, and prospects for robocall legislation
in Congress.

2019 CONVENTION

sponsors
List as of April 15, 2019. Visit ACAInternational.org/Events/Convention2019
for updates. Want to be a sponsor? Email exhibit@acainternational.org

SM

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http://www.acainternational.org/events/convention2019 http://www.ACAInternational.org/Events/Convention2019

Collector – June 2019

Table of Contents for the Digital Edition of Collector – June 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Adapting to a New Environment
“Today agencies realize this is an opportunity to help the consumer.”
ACA International’s 2019 Convention & Expo
Close the Revolving Door
Calendar
Honor Roll
Education Spotlight
Ask the Experts: Small Talk
Growing into the Industry
Exploring STIR/SHAKEN
CFPB Releases Proposed Debt Collection Rule
Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – June 2019 - Cover1
Collector – June 2019 - Cover2
Collector – June 2019 - 1
Collector – June 2019 - 2
Collector – June 2019 - 3
Collector – June 2019 - Industry News
Collector – June 2019 - President’s Page
Collector – June 2019 - 6
Collector – June 2019 - 7
Collector – June 2019 - 8
Collector – June 2019 - 9
Collector – June 2019 - Best Practices
Collector – June 2019 - 11
Collector – June 2019 - FYI
Collector – June 2019 - 13
Collector – June 2019 - 14
Collector – June 2019 - 15
Collector – June 2019 - Collection Tips
Collector – June 2019 - 17
Collector – June 2019 - Adapting to a New Environment
Collector – June 2019 - 19
Collector – June 2019 - 20
Collector – June 2019 - 21
Collector – June 2019 - Close the Revolving Door
Collector – June 2019 - “Today agencies realize this is an opportunity to help the consumer.”
Collector – June 2019 - ACA International’s 2019 Convention & Expo
Collector – June 2019 - 25
Collector – June 2019 - 26
Collector – June 2019 - 27
Collector – June 2019 - 28
Collector – June 2019 - 29
Collector – June 2019 - 30
Collector – June 2019 - 31
Collector – June 2019 - 32
Collector – June 2019 - 33
Collector – June 2019 - Calendar
Collector – June 2019 - Honor Roll
Collector – June 2019 - Education Spotlight
Collector – June 2019 - 37
Collector – June 2019 - Ask the Experts: Small Talk
Collector – June 2019 - 39
Collector – June 2019 - Growing into the Industry
Collector – June 2019 - 41
Collector – June 2019 - Exploring STIR/SHAKEN
Collector – June 2019 - 43
Collector – June 2019 - CFPB Releases Proposed Debt Collection Rule
Collector – June 2019 - 45
Collector – June 2019 - Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
Collector – June 2019 - 47
Collector – June 2019 - ACA SearchPoint
Collector – June 2019 - Ad Index
Collector – June 2019 - Membership
Collector – June 2019 - 51
Collector – June 2019 - Last Word
Collector – June 2019 - Cover3
Collector – June 2019 - Cover4
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