Collector – June 2019 - 26

endless opportunities t
Women in Business
Reception
NEW

Sunday, July 14,
2:30 p.m. - 3:15 p.m.

This brief reception is an
opportunity for women employed
in the accounts receivable management industry to
meet one another and share the dynamics of their
experiences. Stop in to learn about this new group and
discover methods to connect with colleagues after the
convention. Sponsored by

Young Professionals
Reception
NEW

Monday, July 15,
5:00 p.m. - 6:00 p.m.

ACA has recently created the
Young Business Professionals group
to provide opportunities for young professionals in the
accounts receivable management industry to connect, share
experiences and foster ideas for the future of the industry.

Welcome Reception
Sunday, July 14, 5:00 p.m. - 7:00 p.m.
This official opening of the expo hall is
a do-not-miss event! See the latest in
technology, solutions and services to help
you better serve your clients, employees and
consumers. It wouldn't be amazing unless we
added a host bar and hors d'oeuvres to start off your night
with friends and colleagues.
Sponsored by

President's Closing
Celebration
Tuesday, July 16,
6:00 p.m. - 10:00 p.m.
This grand celebration of leaders and
recognition of ACA's 80th anniversary will be a night not to be
missed! Incoming president Roger Weiss will take us back to
the 1980s in this exciting night filled with food, fun, laughter
and, of course, great music. Bring your best '80s outfit, and
if not, it's casual attire for the night. RSVP for this event.
Indicate your attendance on your registration form.

Optional Special Event

USS Midway Experience
Monday, July 15, 2019

6:00 p.m. - 9:00 p.m.

The USS Midway was America's longest-serving aircraft carrier of the 20th century. Now
a museum serving as an unforgettable adventure, the ship welcomes visitors who can
explore a floating city at sea featuring an amazing flight deck and hangar bays with more
than 30 carefully restored aircraft and helicopters. Tickets for this event are available
for purchase and include food, host bar and access to the hangar bay, flight deck, flight
simulators and select self-guided tours. Transportation to/from the USS Midway is on
your own. Located one mile from the Hilton Bayfront.
Benefiting ACA's political administrative fund. $195 per person.
Sponsored by

26

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Collector – June 2019

Table of Contents for the Digital Edition of Collector – June 2019

President’s Page
Industry News
Best Practices
FYI
Collection Tips
Adapting to a New Environment
“Today agencies realize this is an opportunity to help the consumer.”
ACA International’s 2019 Convention & Expo
Close the Revolving Door
Calendar
Honor Roll
Education Spotlight
Ask the Experts: Small Talk
Growing into the Industry
Exploring STIR/SHAKEN
CFPB Releases Proposed Debt Collection Rule
Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – June 2019 - Cover1
Collector – June 2019 - Cover2
Collector – June 2019 - 1
Collector – June 2019 - 2
Collector – June 2019 - 3
Collector – June 2019 - Industry News
Collector – June 2019 - President’s Page
Collector – June 2019 - 6
Collector – June 2019 - 7
Collector – June 2019 - 8
Collector – June 2019 - 9
Collector – June 2019 - Best Practices
Collector – June 2019 - 11
Collector – June 2019 - FYI
Collector – June 2019 - 13
Collector – June 2019 - 14
Collector – June 2019 - 15
Collector – June 2019 - Collection Tips
Collector – June 2019 - 17
Collector – June 2019 - Adapting to a New Environment
Collector – June 2019 - 19
Collector – June 2019 - 20
Collector – June 2019 - 21
Collector – June 2019 - Close the Revolving Door
Collector – June 2019 - “Today agencies realize this is an opportunity to help the consumer.”
Collector – June 2019 - ACA International’s 2019 Convention & Expo
Collector – June 2019 - 25
Collector – June 2019 - 26
Collector – June 2019 - 27
Collector – June 2019 - 28
Collector – June 2019 - 29
Collector – June 2019 - 30
Collector – June 2019 - 31
Collector – June 2019 - 32
Collector – June 2019 - 33
Collector – June 2019 - Calendar
Collector – June 2019 - Honor Roll
Collector – June 2019 - Education Spotlight
Collector – June 2019 - 37
Collector – June 2019 - Ask the Experts: Small Talk
Collector – June 2019 - 39
Collector – June 2019 - Growing into the Industry
Collector – June 2019 - 41
Collector – June 2019 - Exploring STIR/SHAKEN
Collector – June 2019 - 43
Collector – June 2019 - CFPB Releases Proposed Debt Collection Rule
Collector – June 2019 - 45
Collector – June 2019 - Industry Advancement Program Helps Member Defeat FDCPA Claim in Ninth Circuit
Collector – June 2019 - 47
Collector – June 2019 - ACA SearchPoint
Collector – June 2019 - Ad Index
Collector – June 2019 - Membership
Collector – June 2019 - 51
Collector – June 2019 - Last Word
Collector – June 2019 - Cover3
Collector – June 2019 - Cover4
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