Collector – May 2019 - 8

INDUSTRYNEWS

ACHIEVEMENT

Marian Sangalang Elected President of RMAI

M

arian Sangalang, vice
president of The Bureaus
Inc., was named president
of Receivables Management Association
International (RMAI) during its annual
conference in February.
Sangalang, also a member of ACA
International, has been a longstanding
member of RMAI and became a Certified
Receivables Compliance Professional

in 2014. She has served as chair or
co-chair of the legislative fundraising,
membership, business development,
federal legislative/regulatory and
education committees as well as the state
legislative/regulatory committee and the
business development task force. She
is currently serving as co-chair of the
federal legislative/regulatory committee.
Sangalang was elected by her peers to

the board of directors in 2015, served as
president-elect from 2018-2019 and is
now serving as president of RMAI. 
"I am extraordinarily proud to represent
our association as its president for the next
year," Sangalang said. "I look forward to
working together to facilitate platforms
where we can collectively discuss our
industry, the barriers we face, and how we
can positively move forward together."

ACHIEVEMENT

Jim Richards Earns Integrity Award
at RMAI Annual Conference

J

im Richards, a former ACA International president and board member, was
honored at the Receivables Management Association International Annual
Conference with the 2019 Integrity Award.
The award is given to an industry leader who upholds integrity in the accounts receivable
management industry.
Richards is the co-founder and chair of Capio Partners LLC in Lawrenceville, Georgia. He
also co-founded Attention LLC, a firm that was once the largest secondary health care collection
agency in the United States, and served as the former president of Medaphis Services Corp.

8

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Collector – May 2019

Table of Contents for the Digital Edition of Collector – May 2019

Upfront
Industry News
Best Practices
FYI
Collection Tips
The Robot Revolution
ACA International’s 2019 Convention & Expo
Number Crunching
Calendar
Honor Roll
Education Spotlight
Regulators Should Be In The Business Of Helping The Regulated Comply
ACA SearchPoint
Ad Index
Membership
Last Word
Collector – May 2019 - Cover1
Collector – May 2019 - Cover2
Collector – May 2019 - 1
Collector – May 2019 - 2
Collector – May 2019 - 3
Collector – May 2019 - Upfront
Collector – May 2019 - 5
Collector – May 2019 - Industry News
Collector – May 2019 - 7
Collector – May 2019 - 8
Collector – May 2019 - 9
Collector – May 2019 - 10
Collector – May 2019 - 11
Collector – May 2019 - Best Practices
Collector – May 2019 - 13
Collector – May 2019 - FYI
Collector – May 2019 - 15
Collector – May 2019 - Collection Tips
Collector – May 2019 - 17
Collector – May 2019 - The Robot Revolution
Collector – May 2019 - 19
Collector – May 2019 - 20
Collector – May 2019 - 21
Collector – May 2019 - ACA International’s 2019 Convention & Expo
Collector – May 2019 - 23
Collector – May 2019 - 24
Collector – May 2019 - 25
Collector – May 2019 - 26
Collector – May 2019 - 27
Collector – May 2019 - 28
Collector – May 2019 - 29
Collector – May 2019 - 30
Collector – May 2019 - 31
Collector – May 2019 - 32
Collector – May 2019 - Number Crunching
Collector – May 2019 - 34
Collector – May 2019 - 35
Collector – May 2019 - Calendar
Collector – May 2019 - Honor Roll
Collector – May 2019 - Education Spotlight
Collector – May 2019 - 39
Collector – May 2019 - 40
Collector – May 2019 - 41
Collector – May 2019 - 42
Collector – May 2019 - 43
Collector – May 2019 - 44
Collector – May 2019 - 45
Collector – May 2019 - 46
Collector – May 2019 - 47
Collector – May 2019 - 48
Collector – May 2019 - Regulators Should Be In The Business Of Helping The Regulated Comply
Collector – May 2019 - 50
Collector – May 2019 - 51
Collector – May 2019 - ACA SearchPoint
Collector – May 2019 - Ad Index
Collector – May 2019 - Membership
Collector – May 2019 - 55
Collector – May 2019 - Last Word
Collector – May 2019 - Cover3
Collector – May 2019 - Cover4
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