Collector - August 2018 - 36
ACA EVENTS & EDUCATION CALENDAR AUGUST 7: PPMS: Root Cause Analysis 11 a.m. - 12:30 p.m. CDT; online training 7-8: Building High-Performing Teams 11 a.m. - 12:30 p.m. CDT; online training OCTOBER 8: California Association of Collectors Annual Conference Monterey Tides, Monterey, Calif.; bmcguire@amgroup.us 8: Advanced Compliance: Conducting a Risk Assessment 11 a.m. - 12:30 p.m. CDT; online training 11: Exceptional Leadership 11 a.m. - 12:30 p.m. CDT; online training 16-17: Managing the Collection Floor 11 a.m. - 12:30 p.m. CDT; online training NOVEMBER 7: ACA International's 2018 Creditor Conference Drake Hotel, Chicago 9: Advanced Compliance: Controls and Corrective Actions 11 a.m. - 12:30 p.m. CDT; online training 7-9: ACA International's 2018 Fall Forum & Expo Drake Hotel, Chicago 14: Building Rockstar Healthcare Collectors 11 a.m. - 12:30 p.m. CDT; online training 14: One Ringy Dingy: Robocalls, Call Frequency and Telephone-Related Litigation Trends 1 p.m. - 2:30 p.m. CDT; online training 14-15: FDCPA Essential for Collectors 11 a.m. - 12:30 p.m. CDT; online training 16: Duties of Data Furnishers Under the FCRA 11 a.m. - 12:30 p.m. CDT; online training 21-22: Essential Collection Skills and Techniques 11 a.m. - 12:30 p.m. CDT; online training 23: Successful Hiring Strategies 11 a.m. - 12:30 p.m. CDT; online training SEPTEMBER 16-18: Northeast Debt Collection Symposium (New York Unit, New Jersey Unit, Mid-Atlantic Unit, New England Unit) Caesars Atlantic City, Atlantic City, N.J. 9: Stop Mr. Postman-Wait a Minute! Interest Language, Partial Payment Disclosures, and Other Recent Letter Litigation 1 p.m. - 2:30 p.m. CDT; online training 9-10: Understanding and Responding to the BCFP's Expectations 11 a.m. - 12:30 p.m. CDT; online training 10-12: Florida Collectors Association Annual Meeting Naples Grande Beach Resort, Naples, Fla.; executive_director@flcoll.org DECEMBER 11: Navigating Specialty Consumer Collection Traps and Gaps 1 p.m. - 2:30 p.m. CST; online training FEBRUARY 2019 12: Don't Let the Contract Come Back to Bite You 1 p.m. - 2:30 p.m. CST; online training 19-21: ACA International's 2019 Committee of 100 Grand Hyatt Kauai Resort and Spa, Hawaii For more information on these events or to register, visit www.acainternational.org/events. 36 ACAINTERNATIONAL.ORG