Collector - August 2018 - 21
Rick Perr, Jack Brown and Roger Weiss at ACA's 2017 Annual Convention and Expo.
On the national level, Brown chaired
ACA's Interstate Committee and worked
closely with Andrew Madden, ACA's vice
president of government and state affairs, to
develop the association's Legislative Toolkit,
which contains sample talking points,
testimonies, grassroots letters and other
documents that units can adapt to fit their
EMBRACING A SEA CHANGE
As ACA president, Brown wants to build
on recent efforts to boost association
membership and get more people
involved. He also hopes to capitalize on
the momentum and renewed enthusiasm
brought about by the business-friendly tone
in Washington, D.C.
"We've seen some great wins over this past
year, and our updates to the membership
are positive and exciting to share," he said.
"I think there's a renewed enthusiasm
throughout the membership, especially
with our Industry Advancement Program's
successes and the return on investment that
has come from those wins."
Brown has personally seen the benefits
of ACA's Industry Advancement Program.
In 2014, Gulf Coast Collection Bureau
successfully litigated the case of Mais v.
Gulf Coast Collection Bureau Inc., which
was pivotal in clarifying the scope of the
FCC's 2008 declaratory ruling interpreting
the term "prior express consent" under the
Telephone Consumer Protection Act. ACA
provided Gulf Coast with IAP support by
filing an amicus brief with the Eleventh
Circuit Court of Appeals.
"That was a scary time," Brown recalls. "[The
case] stretched out over a couple of years, and
it could have easily bankrupted our company.
We knew we were acting appropriately, though,
and Skip Kohlmyer, who has been our attorney
for as long as I've been in the business, strongly
advocated for us, and now we have a copy of
that decision and court order hanging on a wall
in our conference room."
Brown is also a passionate advocate
for open borders and improving the
state licensing framework to allow debt
collection agencies to make phone calls and
send letters to consumers in other states
"without requiring an in-state manager or
in-state bank accounts, and without those
protectionist issues that some states like
to put out there that don't serve a role in
consumer protection," he said.
These state regulations cost the accounts
receivable management industry a lot of
money, and Brown is eager to continue
pushing for the ability to contact consumers
"wherever they may move without the
unnecessary restrictions and costs that are
really adversely affecting our industry."
Despite his busy schedule, which will
include quite a bit more travel as the new
association president, the lure of the ocean
remains strong. Brown said he tries to get
out fishing a few times a week, and each
summer his family takes their boat on a 200mile trip to the Florida Keys.
"I like going offshore-getting beyond
cell reception and disconnecting from
email and phone calls," Brown said. "When
you get beyond sight of land it's a little
intimidating at first, but after a while you
start to really enjoy it."
A good captain is not only an
experienced sailor, but also an observant
and confident decision maker who can
adapt quickly to changing conditions.
Brown's peers agree that these are qualities
that will serve him well in the coming year
and throughout his career.
"He's just one of those people who is a
born leader," Kelley said. "You walk in the
room and you know this guy-he stands out.
I've often said that I don't care what industry
Jack is in, he'd be successful anywhere. But
I'm glad he's in ours."
Anne Rosso May is editor of Collector