Collector - July 2018 - 4

COLLECTOR

®

UPFRONT

CHIEF EXECUTIVE OFFICER
Mark Neeb

Protecting Our Industry and Our Businesses

EDITOR
Anne Rosso May

By Mark Neeb, IFCCE

DESIGN FIRM
The YGS Group

reetings, members! I hope you're having great summers and are finding some time to relax.
I know how challenging that can be in our industry and for business owners in general. The
stress of running a business is always present and can be debilitating at times.
It's the job of your association's staff to help you navigate your way to success and we are everaware of the fact we can either make your work easier or more challenging. Trust me, we are
working very hard at the former. In this issue we focus on compliance-related topics and the many
things happening at ACA intended to help you get, and stay, in compliance.
For example, did you know that ACA SearchPoint™ users visited our compliance portal 45,000
times last year? The content is continually
updated and intended to give you a pointand-click option for your compliance needs.
You won't find a more robust and complete
electronic compliance library anywhere else in
the industry. If you aren't using it, I encourage
you to give it a try. You might be surprised at
the wealth of information available. You can
read about it on p. 54.
Elsewhere in this issue you'll see a recap of
the ACA's Washington Insights Conference,
what the speakers had to say and the "asks"
made on Capitol Hill. Key are the comments
made by BCFP Acting Director Mick
Mulvaney as they give great insight into
what the bureau thinks of our industry and
financial regulations in general.
Since Mulvaney came on the scene, he has
continually indicated that the bureau will enforce the law but not create it. The BCFP is, however,
continuing to work on rulemaking and ACA has had a seat at the table with a list of items we
strongly want the bureau to enact for the benefit of our industry and members. They include:
* A clearly defined "date of default."
* Defining a dispute and developing a formal dispute process.
* Standardization of information that is transferred between first and third parties.
* A clear and concise model validation notice.
* Clear guidance on the use of modern methods to communicate with consumers.
* When considering rules, the bureau must avoid a "once size fits all" approach.
The rulemaking process is expected to play out over the next few months, and you can be
sure we will be heavily involved and influential.
Looking forward to seeing y'all in Nashville! #Helpingmemberssucceed!

COMMUNICATIONS SPECIALIST
Katy Zillmer

G

"It's the job of your
association's staff to help
you navigate your way to
success and we are everaware of the fact we can
either make your work
easier or more challenging.
Trust me, we are working
very hard at the former."

Collector is published monthly
by ACA International.
4040 W. 70th St.,
Minneapolis, MN 55435
Telephone: (952) 926-6547
Web: www.acainternational.org
Email: comm@acainternational.org
Twitter: @acacollector
Annual subscription rates: $35 for ACA
members, $70 for nonmembers. Single
copies: $3.25 for ACA members, $6.50 for
nonmembers.
Collector welcomes article submissions.
However, we cannot guarantee publication
of the articles we receive. Collector editors
reserve the right to edit submissions.
For advertising information, please
contact Leonard Media Group at (215) 6759208, ext. 201; info@leonardmedia.com; or
www.acainternational.org/about/advertising
-information. Advertisement of products or
services in Collector does not constitute an
endorsement by ACA.
Information contained in Collector is not
intended to be legal advice and may not
be used as legal advice. Every effort has
been made to ensure this information is
up-to-date at the time of publication. It is
not intended to be a full and exhaustive
explanation of the law, nor should it be
used to replace the advice of your counsel.

Mark Neeb

is ACA International's CEO. He can be
reached at neeb@acainternational.org.

4

©2018 ACA International. All rights reserved. Materials
ACAINTERNATIONAL.ORG
may not be reproduced without written permission.


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Table of Contents for the Digital Edition of Collector - July 2018

Upfront
Industry News
Best Practices
FYI
Collection Tips
Navigating Uncharted Territory
Making Sense Out of Collection Notice Requirements
Do You Need to Contact Creditors to Verify a Debt?
Calendar
Honor Roll
Getting on the Right Path
A Better Framework
ACA Members Contribute to Successful Collectors Challenge Month
The ACA Int’l v. FCC Decision: What Does It Mean For Your Business?
Connecting with Legislators at ACA’s Washington Insights Conference
Second Circuit Rules for Accounts Receivable Management Industry in Case Supported by ACA’s Industry Advancement Program
Compliance
ACA SearchPoint
Ad Index
Last Word
Collector - July 2018 - Cover1
Collector - July 2018 - Cover2
Collector - July 2018 - 1
Collector - July 2018 - 2
Collector - July 2018 - 3
Collector - July 2018 - Upfront
Collector - July 2018 - 5
Collector - July 2018 - Industry News
Collector - July 2018 - 7
Collector - July 2018 - 8
Collector - July 2018 - 9
Collector - July 2018 - Best Practices
Collector - July 2018 - 11
Collector - July 2018 - FYI
Collector - July 2018 - 13
Collector - July 2018 - Collection Tips
Collector - July 2018 - 15
Collector - July 2018 - Navigating Uncharted Territory
Collector - July 2018 - 17
Collector - July 2018 - 18
Collector - July 2018 - 19
Collector - July 2018 - 20
Collector - July 2018 - 21
Collector - July 2018 - 22
Collector - July 2018 - 23
Collector - July 2018 - Making Sense Out of Collection Notice Requirements
Collector - July 2018 - 25
Collector - July 2018 - 26
Collector - July 2018 - 27
Collector - July 2018 - 28
Collector - July 2018 - 29
Collector - July 2018 - Do You Need to Contact Creditors to Verify a Debt?
Collector - July 2018 - 31
Collector - July 2018 - 32
Collector - July 2018 - 33
Collector - July 2018 - 34
Collector - July 2018 - 35
Collector - July 2018 - Calendar
Collector - July 2018 - Honor Roll
Collector - July 2018 - Getting on the Right Path
Collector - July 2018 - 39
Collector - July 2018 - A Better Framework
Collector - July 2018 - 41
Collector - July 2018 - ACA Members Contribute to Successful Collectors Challenge Month
Collector - July 2018 - 43
Collector - July 2018 - 44
Collector - July 2018 - 45
Collector - July 2018 - The ACA Int’l v. FCC Decision: What Does It Mean For Your Business?
Collector - July 2018 - 47
Collector - July 2018 - Connecting with Legislators at ACA’s Washington Insights Conference
Collector - July 2018 - 49
Collector - July 2018 - Second Circuit Rules for Accounts Receivable Management Industry in Case Supported by ACA’s Industry Advancement Program
Collector - July 2018 - 51
Collector - July 2018 - Compliance
Collector - July 2018 - 53
Collector - July 2018 - ACA SearchPoint
Collector - July 2018 - Ad Index
Collector - July 2018 - Last Word
Collector - July 2018 - Cover3
Collector - July 2018 - Cover4
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