Collector - July 2018 - 36

ACA EVENTS & EDUCATION

CALENDAR
JULY

AUGUST

10-11: Introduction to Collection
Industry Compliance
11 a.m. - 12:30 p.m. CDT; online training

16: Duties of Data Furnishers Under
the FCRA
11 a.m. - 12:30 p.m. CDT; online training

12: Exceptional Leadership
11 a.m. - 12:30 p.m. CDT; online training

21-22: Essential Collection
Skills and Techniques
11 a.m. - 12:30 p.m. CDT; online training

17-18: Understanding and Responding
to the CFPB's Expectations
11 a.m. - 12:30 p.m. CDT; online training

23-25: ACA International's
2018 Convention & Expo
Omni Nashville and
Music City Center,
Nashville, Tenn.

OCTOBER
10-12: Florida Collectors Association
Annual Meeting
Naples Grande Beach Resort, Naples, Fla.;
executive_director@flcoll.org

23: Successful Hiring Strategies
11 a.m. - 12:30 p.m. CDT; online training

SEPTEMBER
16-18: Northeast Debt
Collection Symposium
(New York Unit, New Jersey Unit,
Mid-Atlantic Unit, New England Unit)
Caesars Atlantic City, Atlantic City, N.J.

NOVEMBER
7-9: ACA International's
2018 Fall Forum & Expo
Drake Hotel, Chicago

AUGUST
7: PPMS: Root Cause
11 a.m. - 12:30 p.m. CDT; online training
7-8: Building High-Performing Teams
11 a.m. - 12:30 p.m. CDT; online training
8: Advanced Compliance: Conducting
a Risk Assessment
11 a.m. - 12:30 p.m. CDT; online training
9: Advanced Compliance:
Controls and Corrective Actions
11 a.m. - 12:30 p.m. CDT; online training
14: Building Rockstar Healthcare Collectors
11 a.m. - 12:30 p.m. CDT; online training
14: One Ringy Dingy: Robocalls,
Call Frequency and Telephone Related
Litigation Trends
1 p.m. - 2:30 p.m. CDT; online training
14-15: FDCPA Essential for Collectors
11 a.m. - 12:30 p.m. CDT; online training

36

OCTOBER
8: California Association of Collectors
Annual Conference
Monterey Tides, Monterey, Calif.;
bmcguire@amgroup.us
9: Stop Mr. Postman-Wait a Minute!
Interest Language, Partial Payment
Disclosures, and Other Recent Letter
Litigation
1 p.m. - 2:30 p.m. CDT; online training

DECEMBER
11: Navigating Specialty Consumer
Collection Traps and Gaps
1 p.m. - 2:30 p.m. CST; online training

FEBRUARY 2019
12: Don't Let the Contract Come
Back to Bite You
1 p.m. - 2:30 p.m. CST; online training

For more information on these events or to register,
visit www.acainternational.org/events.

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - July 2018

Upfront
Industry News
Best Practices
FYI
Collection Tips
Navigating Uncharted Territory
Making Sense Out of Collection Notice Requirements
Do You Need to Contact Creditors to Verify a Debt?
Calendar
Honor Roll
Getting on the Right Path
A Better Framework
ACA Members Contribute to Successful Collectors Challenge Month
The ACA Int’l v. FCC Decision: What Does It Mean For Your Business?
Connecting with Legislators at ACA’s Washington Insights Conference
Second Circuit Rules for Accounts Receivable Management Industry in Case Supported by ACA’s Industry Advancement Program
Compliance
ACA SearchPoint
Ad Index
Last Word
Collector - July 2018 - Cover1
Collector - July 2018 - Cover2
Collector - July 2018 - 1
Collector - July 2018 - 2
Collector - July 2018 - 3
Collector - July 2018 - Upfront
Collector - July 2018 - 5
Collector - July 2018 - Industry News
Collector - July 2018 - 7
Collector - July 2018 - 8
Collector - July 2018 - 9
Collector - July 2018 - Best Practices
Collector - July 2018 - 11
Collector - July 2018 - FYI
Collector - July 2018 - 13
Collector - July 2018 - Collection Tips
Collector - July 2018 - 15
Collector - July 2018 - Navigating Uncharted Territory
Collector - July 2018 - 17
Collector - July 2018 - 18
Collector - July 2018 - 19
Collector - July 2018 - 20
Collector - July 2018 - 21
Collector - July 2018 - 22
Collector - July 2018 - 23
Collector - July 2018 - Making Sense Out of Collection Notice Requirements
Collector - July 2018 - 25
Collector - July 2018 - 26
Collector - July 2018 - 27
Collector - July 2018 - 28
Collector - July 2018 - 29
Collector - July 2018 - Do You Need to Contact Creditors to Verify a Debt?
Collector - July 2018 - 31
Collector - July 2018 - 32
Collector - July 2018 - 33
Collector - July 2018 - 34
Collector - July 2018 - 35
Collector - July 2018 - Calendar
Collector - July 2018 - Honor Roll
Collector - July 2018 - Getting on the Right Path
Collector - July 2018 - 39
Collector - July 2018 - A Better Framework
Collector - July 2018 - 41
Collector - July 2018 - ACA Members Contribute to Successful Collectors Challenge Month
Collector - July 2018 - 43
Collector - July 2018 - 44
Collector - July 2018 - 45
Collector - July 2018 - The ACA Int’l v. FCC Decision: What Does It Mean For Your Business?
Collector - July 2018 - 47
Collector - July 2018 - Connecting with Legislators at ACA’s Washington Insights Conference
Collector - July 2018 - 49
Collector - July 2018 - Second Circuit Rules for Accounts Receivable Management Industry in Case Supported by ACA’s Industry Advancement Program
Collector - July 2018 - 51
Collector - July 2018 - Compliance
Collector - July 2018 - 53
Collector - July 2018 - ACA SearchPoint
Collector - July 2018 - Ad Index
Collector - July 2018 - Last Word
Collector - July 2018 - Cover3
Collector - July 2018 - Cover4
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