Collector- June 2018 - 1

COLLECTOR

CONTENT

®

JUN2018
C OV E

VOL.83 NUM.11

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Maria
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May
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By Ann

16

Features
24

32

The Rise of AI in Debt Collection
Artificial intelligence is making inroads in the accounts
receivable management industry, adding value in ways basic
automation simply can't. What can AI do for your business
today-and what can we expect to see in the future?
By Anne Rosso May

ACA International's 2018 Convention
and Expo Feature
Join colleagues and friends at ACA International's Annual
Convention and Expo, July 23-25 in Nashville.

COLLECTOR 06.18

Highlights
40

Did You Hire the
Right Lawyer?

42

The Great Rebound

44

A Service Milestone

46

Ask the Experts:
Social Networks

48

Have You Heard
About SIGMA 6?

50

CBE Group Defeats
TCPA Claim Over
Its Proprietary
Dialing System

Columns &
Departments
5

Upfront

6

Industry News

10

Best Practices

12

FYI

14

Collection Tips

38

Calendar

39

Honor Roll

52

Compliance

54

ACA SearchPoint

56

Last Word

"Not many people
will answer the phone
after the word 'scam'
pops up."
(page 20)
1



Table of Contents for the Digital Edition of Collector- June 2018

Collector- June 2018 - Cover1
Collector- June 2018 - Cover2
Collector- June 2018 - 1
Collector- June 2018 - 2
Collector- June 2018 - 3
Collector- June 2018 - 4
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Collector- June 2018 - Cover3
Collector- June 2018 - Cover4
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http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
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