Collector - May 2018 - 41

ACA EVENTS & EDUCATION

HONOR ROLL
Recent ACA Events & Education Designation Recipients
ACA International offers both
collector-level training as well as
opportunities to achieve higherlevel professional designations.
These designations are earned by
individuals who have completed
ACA's prescribed coursework
and have passed the final exam.
For more information, visit
acainternational.org/education.

PROFESSIONAL COLLECTION
SPECIALIST™ (PCS™) CERTIFICATES

CREDIT AND COLLECTION COMPLIANCE
OFFICER™ (CCCO™) DESIGNATIONS

Capital Collection Management, LLC,
Syracuse, N.Y.: 3 collectors

Alabama-Dena DeForest
Alaska-Kathryn Grundhauser
California-Vanessa Griffin
Florida-Sean Newbold
Ohio-Gina Reuter

Account Recovery Specialists, Inc.,
Wichita, Kan.: 1 collector
APCI Federal Credit Union,
Allentown, Pa.: 1 collector
Arcadia Recovery Bureau, LLC,
Reading, Pa.: 1 collector

Collection Center, Inc.,
Bismarck, N.D.: 4 collectors
Commercial Adjustment Co.,
Astoria, Ore.: 1 collector

CREDIT AND COLLECTION COMPLIANCE
PROFESSIONAL™ (CCCP™) DESIGNATIONS

Texas-Brian Espinel, Elizabeth Vazquez

ConServe,
Fairport, N.Y.: 1 collector
Continental Credit Control,
Santa Barbara, Calif.: 2 collectors

Credit Bureau Services, LLC.,
Cape Girardeau, Mo.: 2 collectors
Dovenmuehle Mortgage, Inc.,
Lake Zurich, Ill.: 7 collectors
I.Q. Data International, Inc.,
Bothell, Wash.: 7 collectors
KeyBridge Medical Revenue Management,
Lima, Ohio: 1 collector
Regions Financial Corporation,
Birmingham, Ala.: 4 collectors
Western Mercantile Agency, Inc.,
Coos Bay, Ore.: 1 collector
Wilber & Associates, P.C.,
Normal, Ill.: 3 collectors
Zealandia Capital, Inc.,
Asheville, N.C.: 2 collectors

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acainternational.org

COLLECTOR 05.18

41


http://www.acainternational.org/education http://www.acainternational.org

Table of Contents for the Digital Edition of Collector - May 2018

Upfront
Industry News
Best Practices
FYI
Collection Tips
Off to a Running Start
On the Ball
ACA International’s 2018 Convention and Expo Highlights
Calendar
Honor Roll
Building a Case for Continuous Education
Hire Like a Pro
Getting Ahead
ACA Responds to Misleading ACLU Report on Debt Collection Industry
ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Compliance
ACA SearchPoint
Last Word
Collector - May 2018 - Cover1
Collector - May 2018 - Cover2
Collector - May 2018 - 1
Collector - May 2018 - 2
Collector - May 2018 - 3
Collector - May 2018 - Upfront
Collector - May 2018 - 5
Collector - May 2018 - Industry News
Collector - May 2018 - 7
Collector - May 2018 - 8
Collector - May 2018 - 9
Collector - May 2018 - 10
Collector - May 2018 - 11
Collector - May 2018 - Best Practices
Collector - May 2018 - 13
Collector - May 2018 - FYI
Collector - May 2018 - 15
Collector - May 2018 - Collection Tips
Collector - May 2018 - 17
Collector - May 2018 - Off to a Running Start
Collector - May 2018 - 19
Collector - May 2018 - 20
Collector - May 2018 - 21
Collector - May 2018 - 22
Collector - May 2018 - 23
Collector - May 2018 - On the Ball
Collector - May 2018 - 25
Collector - May 2018 - 26
Collector - May 2018 - 27
Collector - May 2018 - 28
Collector - May 2018 - 29
Collector - May 2018 - ACA International’s 2018 Convention and Expo Highlights
Collector - May 2018 - 31
Collector - May 2018 - 32
Collector - May 2018 - 33
Collector - May 2018 - 34
Collector - May 2018 - 35
Collector - May 2018 - 36
Collector - May 2018 - 37
Collector - May 2018 - 38
Collector - May 2018 - 39
Collector - May 2018 - Calendar
Collector - May 2018 - Honor Roll
Collector - May 2018 - Building a Case for Continuous Education
Collector - May 2018 - 43
Collector - May 2018 - Hire Like a Pro
Collector - May 2018 - 45
Collector - May 2018 - Getting Ahead
Collector - May 2018 - 47
Collector - May 2018 - ACA Responds to Misleading ACLU Report on Debt Collection Industry
Collector - May 2018 - 49
Collector - May 2018 - ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Collector - May 2018 - 51
Collector - May 2018 - Compliance
Collector - May 2018 - 53
Collector - May 2018 - ACA SearchPoint
Collector - May 2018 - Last Word
Collector - May 2018 - 56
Collector - May 2018 - Cover3
Collector - May 2018 - Cover4
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