Collector - May 2018 - 40

ACA EVENTS & EDUCATION

CALENDAR
MAY

JUNE

SEPTEMBER

7-9: Southwest ACA Conference & Expo
Renaissance Dallas Richardson Hotel, Richardson,
Texas; tmorgan@texascollectors.com

5: Advanced FDCPA Issues
11 a.m. - 12:30 p.m. CDT; online training

8-9: FDCPA Essentials for Collectors
11 a.m. - 12:30 p.m. CDT; online training

6-7: Essential Collection Skills &
Techniques
11 a.m. - 12:30 p.m. CDT; online training

10: Duties of Data Furnishers
11 a.m. - 12:30 p.m. CDT; online training

12: Give a Hoot, Don't Mess Up a Dispute
1 p.m. - 2:30 p.m. CDT; online training

16-18:
Michigan Association
of Collection Agencies
Annual Meeting
Muskegon, Mich.

16-18: Northeast Debt
Collection Symposium
(New York Unit, New Jersey Unit,
Mid-Atlantic Collections Association,
New England Collectors Association)
Caesars Atlantic City, Atlantic City, N.J.

12-13: Data Security & Privacy
11 a.m. - 12:30 p.m. CDT; online training
14: It's Time to Fire Your Lawyer
11 a.m. - 12:30 p.m. CDT; online training
14: Writing Effective Policies & Procedures
11 a.m. - 12:30 p.m. CDT; online training
19-20: Managing the Collection Floor
11 a.m. - 12:30 p.m. CDT; online training

17: Successful Hiring Strategies
11 a.m. - 12:30 p.m. CDT; online training
17: Recruitment and Retention
11 a.m. - 12:30 p.m. CDT; online training
17-19: Idaho Collectors Association/
Washington Collectors Association Annual
Conference
Suncadia Resort, Cle Elum, Wash.;
gregm@collectionbureauinc.com
21-23: Great Lakes Credit and Collection
Association Annual Conference
Lake Lawn Resort, Delavan, Wis.;
m.mcmanus@glcca.org

21: Associated Collection Agencies Annual
Convention (Colo., Wyo. And N.M. units)
Steamboat Grand Resort, Steamboat Springs,
Colo.; acaco-wy@comcast.net
21: Effective Performance Management
11 a.m. - 12:30 p.m. CDT; online training

JULY
23-25: ACA International's
2018 Convention & Expo
Omni Nashville and
Music City Center,
Nashville, Tenn.

21-23:
ACA International's
2018 Washington
Insights Conference
Washington, D.C.

OCTOBER
8: California Association of
Collector Annual Conference
Monterey Tides, Monterey, Calif.; bmcguire@
amgroup.us
10-12: Florida Collectors
Association Annual Meeting
Naples Grande Beach Resort, Naples, Fla.;
executive_director@flcoll.org

NOVEMBER
7-9: ACA International's
2018 Fall Forum & Expo
Drake Hotel, Chicago

For more information on these events or to register,
visit www.acainternational.org/events.

40

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - May 2018

Upfront
Industry News
Best Practices
FYI
Collection Tips
Off to a Running Start
On the Ball
ACA International’s 2018 Convention and Expo Highlights
Calendar
Honor Roll
Building a Case for Continuous Education
Hire Like a Pro
Getting Ahead
ACA Responds to Misleading ACLU Report on Debt Collection Industry
ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Compliance
ACA SearchPoint
Last Word
Collector - May 2018 - Cover1
Collector - May 2018 - Cover2
Collector - May 2018 - 1
Collector - May 2018 - 2
Collector - May 2018 - 3
Collector - May 2018 - Upfront
Collector - May 2018 - 5
Collector - May 2018 - Industry News
Collector - May 2018 - 7
Collector - May 2018 - 8
Collector - May 2018 - 9
Collector - May 2018 - 10
Collector - May 2018 - 11
Collector - May 2018 - Best Practices
Collector - May 2018 - 13
Collector - May 2018 - FYI
Collector - May 2018 - 15
Collector - May 2018 - Collection Tips
Collector - May 2018 - 17
Collector - May 2018 - Off to a Running Start
Collector - May 2018 - 19
Collector - May 2018 - 20
Collector - May 2018 - 21
Collector - May 2018 - 22
Collector - May 2018 - 23
Collector - May 2018 - On the Ball
Collector - May 2018 - 25
Collector - May 2018 - 26
Collector - May 2018 - 27
Collector - May 2018 - 28
Collector - May 2018 - 29
Collector - May 2018 - ACA International’s 2018 Convention and Expo Highlights
Collector - May 2018 - 31
Collector - May 2018 - 32
Collector - May 2018 - 33
Collector - May 2018 - 34
Collector - May 2018 - 35
Collector - May 2018 - 36
Collector - May 2018 - 37
Collector - May 2018 - 38
Collector - May 2018 - 39
Collector - May 2018 - Calendar
Collector - May 2018 - Honor Roll
Collector - May 2018 - Building a Case for Continuous Education
Collector - May 2018 - 43
Collector - May 2018 - Hire Like a Pro
Collector - May 2018 - 45
Collector - May 2018 - Getting Ahead
Collector - May 2018 - 47
Collector - May 2018 - ACA Responds to Misleading ACLU Report on Debt Collection Industry
Collector - May 2018 - 49
Collector - May 2018 - ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Collector - May 2018 - 51
Collector - May 2018 - Compliance
Collector - May 2018 - 53
Collector - May 2018 - ACA SearchPoint
Collector - May 2018 - Last Word
Collector - May 2018 - 56
Collector - May 2018 - Cover3
Collector - May 2018 - Cover4
http://online.collector.com/collectormagazine/201907/
http://online.collector.com/collectormagazine/201906/
http://online.collector.com/collectormagazine/201905/
http://online.collector.com/collectormagazine/201904/
http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
http://online.collector.com/collectormagazine/201808/
http://online.collector.com/collectormagazine/201807/
http://online.collector.com/collectormagazine/201806/
http://online.collector.com/collectormagazine/201805/
http://online.collector.com/collectormagazine/201804/
http://online.collector.com/collectormagazine/201803/
http://online.collector.com/collectormagazine/201802/
http://online.collector.com/collectormagazine/201801/
http://online.collector.com/collectormagazine/201712/
http://online.collector.com/collectormagazine/201711/
http://online.collector.com/collectormagazine/201710/
http://online.collector.com/collectormagazine/201709/
http://online.collector.com/collectormagazine/201708/
http://online.collector.com/collectormagazine/201707/
http://online.collector.com/collectormagazine/201706/
http://online.collector.com/collectormagazine/201705/
http://online.collector.com/collectormagazine/201704/
http://online.collector.com/collectormagazine/201703/
http://online.collector.com/collectormagazine/201702/
http://online.collector.com/collectormagazine/201701/
http://online.collector.com/collectormagazine/201612/
http://online.collector.com/collectormagazine/201611/
http://online.collector.com/collectormagazine/201610/
http://online.collector.com/collectormagazine/201609/
http://online.collector.com/collectormagazine/201608/
http://online.collector.com/collectormagazine/201607/
http://online.collector.com/collectormagazine/201606/
http://online.collector.com/collectormagazine/201605/
http://online.collector.com/collectormagazine/201604/
http://online.collector.com/collectormagazine/201603/
http://online.collector.com/collectormagazine/201602/
http://online.collector.com/collectormagazine/201601/
http://online.collector.com/collectormagazine/201512/
http://online.collector.com/collectormagazine/201511/
http://online.collector.com/collectormagazine/201510/
http://online.collector.com/collectormagazine/201509/
http://online.collector.com/collectormagazine/201508/
http://online.collector.com/collectormagazine/201507/
http://www.nxtbookMEDIA.com