Collector - May 2018 - 4
CHIEF EXECUTIVE OFFICER
Anne Rosso May
Helping Members Succeed
We've accomplished a lot already, but we're excited to do even more for you.
The YGS Group
By Mark Neeb, IFCCE
reetings, ACA International members! I'm so excited to be on board as ACA's new
CEO and to serve our industry family on a daily basis. I'm just a few months into my
tenure, but I can already report on the fantastic attitude and servant-leader approach
our ACA staff maintains in their daily jobs.
To look in the rear-view mirror for just a moment, ACA had several significant
accomplishments over the past year that I'd like to celebrate. They include multiple wins in
our regulatory and judicial advocacy efforts, an update on the Ernst & Young report "The
Impact of Third-Party Debt Collection on the U.S. National and State Economies," and
several research white papers that produced valuable industry data.
Of course, I can't forget the huge win we achieved in March with the landmark case, ACA
International v. Federal Communications Commission, et al, when the U.S. Court of Appeals for
the D.C. Circuit ruled in our favor and set aside
several provisions in the Federal Communications
Commission's onerous 2015 TCPA Order. This
victory-made possible thanks to your support-sets
the stage for potential positive changes from the
FCC as it engages in future TCPA rulemaking. ACA
will continue to advocate on this issue to ensure
legislators and regulators hear our message.
There is quite a lot to look forward to in the
months ahead. For example, the change in leadership
at the Consumer Financial Protection Bureau is sure
to impact our industry in what would appear to be
a very positive way. Acting Director Mick Mulvaney
appears intent on enforcing the law rather than
creating it, on protecting consumers without unduly
burdening the industries that serve them and to
provide good stewardship over its resources. ACA is busy attending round tables at the CFPB in an
effort to get our messages across, assisting members by responding to the Civil Investigative Demands
RFIs and developing new relationships with the newly structured bureau.
On the education front, ACA staff-with help from member committees-recently debuted
three new leadership designations: Collection Industry Professional (CIP), Credit and Collection
Compliance Attorney (CCCA) and Professional Collection Management (PCM). These
designations not only help you advance your career, they also show your clients and colleagues
that you have the skills and knowledge to collect and lead effectively.
ACA's education offerings, advocacy and research are just a few examples of how our
staff is committed to its job to serve our members. That's why on a daily basis you'll find us
Helping Members Succeed!
possible thanks to
the stage for potential
positive changes from
the FCC as it engages
in future TCPA
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