Collector - May 2018 - 23

members. Also, I can be a resource for
ACA staff. They are experts in association
management, but I think we can all be
more effective with a dose of industry
background mixed in."
There are challenges ahead, of course.
He's working on a strategy to help the
association align its resources in a way
that optimizes results for members, which
means prioritizing some initiatives and
letting others fall away. The goal is to bring
ACA members the greatest amount of value
possible for their membership dues.
"Our strengths lie in our people, both
members and staff," he said. "Member
involvement and input is strong, and
the intellectual capital in our industry
continues to become greater and greater.

We have so many opportunities to create
and deliver new types of training and ways
to help our members succeed-and not just
collection-specific, but generic business
skills that agencies can use to enhance their
own companies."
He added that the wave of
consolidation in the credit and collection
industry right now is pushing ACA to
continue to innovate and use technology
to its advantage, and he is optimistic
about changes that might arise from the
current business-friendly regulatory
environment.
"I feel we just might be entering a
time where we have more opportunity
for positive influence with lawmakers
and regulators," he said. "Of course, time

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COLLECTOR 05.18

is fleeting so we must act swiftly and
aggressively."
To say Neeb is goal-oriented is an
understatement-he is determined to get
things right and impatient to get started
getting things right.
"I feel an immense amount of
responsibility being CEO of ACA," he said.
"But I'm not so much intimidated by it
because I feel like I'm with my people. The
members of this association are the most
authentic, determined and friendly people
I've ever met. I am so blessed to once again
get to spend every day with ACA staff and
members."
Anne Rosso May is editor of Collector
magazine.

You have to file a
separate license
annual report in
Illinois!

Oregon has a
separate debt
buyer license!

23


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Table of Contents for the Digital Edition of Collector - May 2018

Upfront
Industry News
Best Practices
FYI
Collection Tips
Off to a Running Start
On the Ball
ACA International’s 2018 Convention and Expo Highlights
Calendar
Honor Roll
Building a Case for Continuous Education
Hire Like a Pro
Getting Ahead
ACA Responds to Misleading ACLU Report on Debt Collection Industry
ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Compliance
ACA SearchPoint
Last Word
Collector - May 2018 - Cover1
Collector - May 2018 - Cover2
Collector - May 2018 - 1
Collector - May 2018 - 2
Collector - May 2018 - 3
Collector - May 2018 - Upfront
Collector - May 2018 - 5
Collector - May 2018 - Industry News
Collector - May 2018 - 7
Collector - May 2018 - 8
Collector - May 2018 - 9
Collector - May 2018 - 10
Collector - May 2018 - 11
Collector - May 2018 - Best Practices
Collector - May 2018 - 13
Collector - May 2018 - FYI
Collector - May 2018 - 15
Collector - May 2018 - Collection Tips
Collector - May 2018 - 17
Collector - May 2018 - Off to a Running Start
Collector - May 2018 - 19
Collector - May 2018 - 20
Collector - May 2018 - 21
Collector - May 2018 - 22
Collector - May 2018 - 23
Collector - May 2018 - On the Ball
Collector - May 2018 - 25
Collector - May 2018 - 26
Collector - May 2018 - 27
Collector - May 2018 - 28
Collector - May 2018 - 29
Collector - May 2018 - ACA International’s 2018 Convention and Expo Highlights
Collector - May 2018 - 31
Collector - May 2018 - 32
Collector - May 2018 - 33
Collector - May 2018 - 34
Collector - May 2018 - 35
Collector - May 2018 - 36
Collector - May 2018 - 37
Collector - May 2018 - 38
Collector - May 2018 - 39
Collector - May 2018 - Calendar
Collector - May 2018 - Honor Roll
Collector - May 2018 - Building a Case for Continuous Education
Collector - May 2018 - 43
Collector - May 2018 - Hire Like a Pro
Collector - May 2018 - 45
Collector - May 2018 - Getting Ahead
Collector - May 2018 - 47
Collector - May 2018 - ACA Responds to Misleading ACLU Report on Debt Collection Industry
Collector - May 2018 - 49
Collector - May 2018 - ACA Wins Legal Challenge Against FCC’s TCPA Declaratory Ruling and Order
Collector - May 2018 - 51
Collector - May 2018 - Compliance
Collector - May 2018 - 53
Collector - May 2018 - ACA SearchPoint
Collector - May 2018 - Last Word
Collector - May 2018 - 56
Collector - May 2018 - Cover3
Collector - May 2018 - Cover4
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