Collector - April 2018 - 8

INDUSTRYNEWS

INDUSTRY EVENT

ACA Members Recognize Industry Leaders

I

n January, more than a dozen ACA
International members gathered in
Avon, Colo., to take part in ACA's 2018
Leadership Symposium, an annual, smallgroup event designed to recognize and
develop industry leaders.
The meeting featured four days of
educational and networking opportunities.
Attendees brought their best ideas and
burning issues to discuss with the group,
heard presentations on ACA's plans for the

coming year and got valuable insight from a
new "ask the attorneys" session.
The event also included a keynote speech
from award-winning German TV host
Michael Wigge on the fundamental keys to
leadership success.
Attendees honored several participants for
their innovative ideas and overall enthusiasm.
Amy Canaday, director of public relations and
marketing at CollectionCenter Inc., presented
awards to members.

Warren Siem Best Idea Award,
first place:

Tracy Dudek

State Collection Service Inc.
Warren Siem Best Idea Award,
second place:

Nick Jarman
Diversified Consultants Inc.
Warren Siem Best Idea Award,
third place:

Ben Gauthier

BC Services Inc.
Kurt Swersky Award:

Jack Brown III

Gulf Coast Collection Bureau Inc.
Warren Siem Best Idea Award winner Ben Gauthier
and ACA President-Elect Jack Brown III.

ACA President-Elect Jack Brown III and Warren
Siem Best Idea Award winner Tracy Dudek.

Kurt Swersky Award winner Jack Brown III and
Gregg Swersky.

CERTIFICATION

ACA Member Companies Achieve
PPMS Certification

A

CA International congratulates the latest member companies to receive the
Professional Practices Management System certified agency designation:
* Credit Consulting Services Inc., Salinas, Calif.
* Darnel Quick Recovery Inc., Covington, Ga.
PPMS is a management system for collection agencies based upon developing, implementing
and adhering to a set of industry-specific professional practices and policies. The required
foundational training session teaches participants about the 18 basic elements of a PPMS and
how to develop company manuals, procedures and work instructions to support the PPMS.
Learn more about PPMS at www.acainternational.org/education/ppms.

8

ACAINTERNATIONAL.ORG


http://www.acainternational.org/education/ppms http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - April 2018

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