Collector - April 2018 - 45
an ACA Trainer Specialist or if you are
thinking of taking the plunge yourself, the
answer is yes! Your collectors will benefit
from having a TSP available to them in
Irene Hoheusle, IFCCE, is vice president
of collections and education at Account
Recovery Specialists Inc. To learn more
about ACA International's Trainer Specialist
designation, visit www.acainternational.
What does it take to earn your Trainer Specialist™ designation?
You must complete these three ACA International courses:
■ FDCPA ESSENTIALS FOR COLLECTORS
■ ESSENTIAL COLLECTION SKILLS AND TECHNIQUES
■ TRAINER SPECIALIST ONLINE SEMINAR
Finally, you'll need to pass the TSP exam with a score
of 90 percent or higher.
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