Collector - March 2018 - 26

"We have to open
our minds to other
information out
there-resources
that you may
not consider will
help you find
information."
-Michèle Stuart,
owner of JAG
Investigations
Inc.

"We have to open our minds to other
information out there," Stuart said.
"Resources that you may not consider will
help you find information. Investigators
utilize the internet and other publicly
available sources and analysis to identify
accessible intelligence."
For example, social media websites as
well as internet search engines such as
Google, Yahoo and Bing could be among
the first resources skiptracers turn to as
more and more consumers are eager to
share details about their lives when they
log on to their cell phones or computers.
When used correctly by an investigator,
an email address or username can open
as many-or more-doors as a Social
Security number.
"Some statistics have shown the average
age of people who begin to use the internet
is 8 years old," Stuart said. "So, at age 8,

people are beginning to create a footprint
on the internet."
That might sound scary- particularly
when you consider how the information is
collected. For instance, think about the card
you scan at the grocery store or the contest
form you fill out at the mall.
"Most people don't read the fine print
that tells them their information could be
sold to a third-party marketing company,"
Stuart said. "Similarly, when you buy a
pizza, your name and contact information
are probably entered into a database that a
company buys."
That's why your basic contact information
and buying habits can be accessed on a
number of websites.
Other search sites that provide viewers
with easy access to current and past phone
numbers and addresses are largely based on
public information. The most commonly

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Table of Contents for the Digital Edition of Collector - March 2018

From the Editor
Industry News
Best Practices
FYI
Collection Tips
Enriching the Diversity Conversation
A New Take on Skiptracing
Collecting From Different Generations
Calendar
Honor Roll
Are You an ACA Professional Collection Specialist?
Understanding the Credit Reporting Landscape
An Inside Look at ACA’s Judicial Advocacy Efforts
Break It Down
ACA Files Amicus Brief with Court of Appeals in Case Combatting TCPA Abuse
Compliance
ACA SearchPoint
Last Word
Collector - March 2018 - Cover1
Collector - March 2018 - Cover2
Collector - March 2018 - 1
Collector - March 2018 - 2
Collector - March 2018 - 3
Collector - March 2018 - From the Editor
Collector - March 2018 - 5
Collector - March 2018 - Industry News
Collector - March 2018 - 7
Collector - March 2018 - 8
Collector - March 2018 - 9
Collector - March 2018 - Best Practices
Collector - March 2018 - 11
Collector - March 2018 - FYI
Collector - March 2018 - 13
Collector - March 2018 - Collection Tips
Collector - March 2018 - 15
Collector - March 2018 - Enriching the Diversity Conversation
Collector - March 2018 - 17
Collector - March 2018 - 18
Collector - March 2018 - 19
Collector - March 2018 - 20
Collector - March 2018 - 21
Collector - March 2018 - 22
Collector - March 2018 - 23
Collector - March 2018 - A New Take on Skiptracing
Collector - March 2018 - 25
Collector - March 2018 - 26
Collector - March 2018 - 27
Collector - March 2018 - Collecting From Different Generations
Collector - March 2018 - 29
Collector - March 2018 - 30
Collector - March 2018 - 31
Collector - March 2018 - Calendar
Collector - March 2018 - Honor Roll
Collector - March 2018 - Are You an ACA Professional Collection Specialist?
Collector - March 2018 - 35
Collector - March 2018 - Understanding the Credit Reporting Landscape
Collector - March 2018 - 37
Collector - March 2018 - An Inside Look at ACA’s Judicial Advocacy Efforts
Collector - March 2018 - 39
Collector - March 2018 - Break It Down
Collector - March 2018 - 41
Collector - March 2018 - ACA Files Amicus Brief with Court of Appeals in Case Combatting TCPA Abuse
Collector - March 2018 - 43
Collector - March 2018 - Compliance
Collector - March 2018 - 45
Collector - March 2018 - ACA SearchPoint
Collector - March 2018 - 47
Collector - March 2018 - Last Word
Collector - March 2018 - Cover3
Collector - March 2018 - Cover4
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