Collector - March 2018 - 1
COLLECTOR CONTENT ® MAR2018 VOL.83 NUM.08 COVER e keys n are th you io s lu c nd in how ersity a ss, and Why div mpany's succe orts. to a co p up your eff can ste May e Rosso By Ann 16 Features 24 28 Highlights 34 Are You an ACA Professional Collection Specialist? 36 Understanding the Credit Reporting Landscape 38 An Inside Look at ACA's Judicial Advocacy Efforts 40 Break It Down 42 ACA Files Amicus Brief with Court of Appeals in Case Combatting TCPA Abuse Columns & Departments 4 From the Editor 6 Industry News 10 Best Practices 12 FYI 14 Collection Tips 32 Calendar 33 Honor Roll 44 Compliance 46 ACA SearchPoint 48 Last Word A New Take on Skiptracing Mining the internet and other channels to find hidden information. By Kim Coghill Collecting From Different Generations Understanding the unique characteristics of each consumer group can help you make stronger and more productive connections. By David R. Glezerman COLLECTOR 03.18 "We've had people bring in newborns and set them in their carriers right next to their desk." (page 23) 1