Collector - February 2018 - 36

Continuing Professional
Development
Campus ACA Academy at Spring Forum & Expo brings together credit and collection industry professionals,
clinicians, executives and vendors from around the world. A one-stop shop for credentialing, CCCO
advanced training, attorney professional development, industry solutions and powerful
networking are hallmarks of this industry-leading conference.

Tracks Offered to Achieve Your Designation:
Advance your career and show your clients and colleagues that you have the skills and
knowledge to collect effectively. Complete all prerequisite courses to earn one of the
following ACA designations:

Credit and Collection Compliance Professional
(CCCP) Designation:
Perfect for the professional who devotes a portion of their
job function to compliance, this designation provides a base
level of knowledge that will help them comprehend the
significance and impact of proper compliance procedures.

Credit and Collection Compliance Officer
(CCCO) Designation (Advanced Level):
Designed for the advanced professional, typically a Chief
Compliance Officer, this designation provides an in-depth
range of knowledge on compliance strategy in the debt
collection industry.

Professional Collection Management (PCM):
The ACA Professional Collection Management designation
recognizes those individuals who have responsibility for
managing collectors and the collection floor. Individuals who want
to pursue this designation must first hold the Professional Collection
Specialist Certificate.

NEW

Collection Industry Professional (CIP):
The ACA Collection Industry Professional designation
recognizes those individuals who have a management
role in any part of an organization. Individuals who
want to pursue this designation must also hold the
Professional Collection Specialist certificate.

NEW

Additional Education Tracks:
Legal Professional Development:

Advanced CCCO:

An educational track dedicated exclusively for ACA
attorney members who are committed to expanding
their expertise in the credit and collection industry.

Already have your CCCO? You're ready for advanced compliance
training. Campus ACA has curated an educational track
dedicated to propelling CCCOs to the next level.

Expo Hall:
Education and networking are just part of the value at this spring conference. Visit the expo
hall where you will meet many of ACA's affiliate members showcasing products and
services to improve your business. While you're there, be sure to visit ACA's booth
to learn about the latest products and services offered from ACA International.

Interested in exhibiting?
Contact John Rice at rice@acainternational.org.



Table of Contents for the Digital Edition of Collector - February 2018

President’s Page
Industry News
Best Practices
FYI
Perspective
The Many Sides of a Chief Compliance Officer
Collection Tips
Is This Working?
Advocacy at its Finest
Calendar
Honor Roll
Express Yourself
A Step Above
Ask the Experts: Solving a Problem
ACA Submits Amicus Brief to U.S. Supreme Court in Case Challenging the 7th Circuit’s Treatment of Letters Seeking Collection of Out-of- Statute Debt.
Compliance
ACA SearchPoint
Last Word
Collector - February 2018 - Cover1
Collector - February 2018 - Cover2
Collector - February 2018 - 1
Collector - February 2018 - 2
Collector - February 2018 - 3
Collector - February 2018 - President’s Page
Collector - February 2018 - 5
Collector - February 2018 - Industry News
Collector - February 2018 - 7
Collector - February 2018 - 8
Collector - February 2018 - 9
Collector - February 2018 - Best Practices
Collector - February 2018 - 11
Collector - February 2018 - FYI
Collector - February 2018 - 13
Collector - February 2018 - Perspective
Collector - February 2018 - 15
Collector - February 2018 - Collection Tips
Collector - February 2018 - 17
Collector - February 2018 - 18
Collector - February 2018 - 19
Collector - February 2018 - 20
Collector - February 2018 - 21
Collector - February 2018 - Is This Working?
Collector - February 2018 - 23
Collector - February 2018 - 24
Collector - February 2018 - 25
Collector - February 2018 - 26
Collector - February 2018 - 27
Collector - February 2018 - Advocacy at its Finest
Collector - February 2018 - 29
Collector - February 2018 - Calendar
Collector - February 2018 - Honor Roll
Collector - February 2018 - Express Yourself
Collector - February 2018 - 33
Collector - February 2018 - A Step Above
Collector - February 2018 - 35
Collector - February 2018 - Ask the Experts: Solving a Problem
Collector - February 2018 - 37
Collector - February 2018 - ACA Submits Amicus Brief to U.S. Supreme Court in Case Challenging the 7th Circuit’s Treatment of Letters Seeking Collection of Out-of- Statute Debt.
Collector - February 2018 - 39
Collector - February 2018 - 40
Collector - February 2018 - 41
Collector - February 2018 - 42
Collector - February 2018 - 43
Collector - February 2018 - Compliance
Collector - February 2018 - 45
Collector - February 2018 - ACA SearchPoint
Collector - February 2018 - 47
Collector - February 2018 - Last Word
Collector - February 2018 - Cover3
Collector - February 2018 - Cover4
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